Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 22, 2026 India's GCCs score 61.9 on the inaugural HFS Generative GCC Index, where ownership now outweighs headcount.
July 15, 2026 Why buying AI-led services on labor-era contracts misprices risk, and five sourcing moves CPOs should make now.
July 15, 2026 Eleven service providers are decoupling revenue and margin growth from headcount as Services-as-Software adoption accelerates.
July 8, 2026 Zime's AI engine turns your best sellers' behaviors into scoreable guidance so every rep can sell like a five-year veteran.
June 22, 2026 GCCs can turn recurring work into reusable Services-as-Software™ instead of staffing up as demand rises.
June 18, 2026 Why enterprises should buy business outcomes, not solutions, and shift to intent-native services as AI absorbs execution.
June 17, 2026 Why India’s GCCs now win on AI talent over cost, and what CIOs must do to build their enterprise AI engine.
June 17, 2026 Aerospace and defense leaders face a 17,000-aircraft backlog they cannot deliver; execution, not demand, defines the next phase.
June 15, 2026 HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.
June 9, 2026 A look at how DXC performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
June 8, 2026 A look at how Mphasis performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
June 8, 2026 A look at how Mindsprint performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
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