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Point of View

Healthcare must blow up its organizational silos to thrive in a post-pandemic world

The time is now to replace analog work methods with the OneOffice mindset & work culture.

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Point of View

Develop a hyper-personalized employee experience

Everyone’s ideal work-life balance and working from home experience is different.

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Point of View

Break down silos to supercharge EX and CX in tandem

C-suites must align the whole organization behind customer and employee experience transformation–focusing on business outcome.

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Point of View

Google goes big on data and partnerships for cloud growth

HFS looks as how Google Cloud Platform gets serious about data, analytics, Anthos and partner ecosystems to fuel growth.

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Point of View

Set structure and get business-wide buy-in to achieve value at scale with automation

Health services company Cigna is setting the pace for automation use at a strategic scale.

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Point of View

When it comes to property & casualty insurance, Digital is Data

Perspectives from HFS, EXL, and a selection of its P&C clients on the data-driven future of the industry.

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Highlight Report

Salesforce DevOps solution provider Gearset gears up for US expansion

Cambridge UK start-up Gearset, is scaling fast and headed for the US, on the back of burgeoning demand for its Salesforce DevOps.

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Point of View

Embrace NATIVE automation to enable growth strategies

Applying automation lens to the data-driven strategy will help companies succeed in their digital transformation programs.

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Highlight Report

Genpact’s Enquero acquisition helps build data engineering clients sorely need

Genpact is adding data engineering talent along with a compelling data quality, discovery, and lineage platform, PowerMe.

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Highlight Report

ElectroNeek carves partner-friendly RPA niche with unlimited bots

RPA vendor ElectroNeek’s MSP-friendly model has been backed with $20m of Series A funding.

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Highlight Report

HGS’s Future of Smart CX is a quadruple-win proposition

HGS is doubling up on "win-win" with its cognitive cloud contact center.

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Highlight Report

Laiye eyes expansion with recent funding and new leadership

Discusses future roadmap of Laiye post its recent $50M Series C+ funding and appointment of International CEO.

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