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Point of View

Embrace NATIVE automation to enable growth strategies

Applying automation lens to the data-driven strategy will help companies succeed in their digital transformation programs.

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Highlight Report

Genpact’s Enquero acquisition helps build data engineering clients sorely need

Genpact is adding data engineering talent along with a compelling data quality, discovery, and lineage platform, PowerMe.

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Highlight Report

ElectroNeek carves partner-friendly RPA niche with unlimited bots

RPA vendor ElectroNeek’s MSP-friendly model has been backed with $20m of Series A funding.

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HGS’s Future of Smart CX is a quadruple-win proposition

HGS is doubling up on "win-win" with its cognitive cloud contact center.

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Laiye eyes expansion with recent funding and new leadership

Discusses future roadmap of Laiye post its recent $50M Series C+ funding and appointment of International CEO.

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NTT DATA scales product-focused digital transformation

NTT DATA has announced its intent to acquire former HFS OneOffice Hot Vendor Nexient.

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Point of View

Improving experience is the top priority for companies

Enterprises are keen to improve the customer experience, employee experience and supplier experience in business services.

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Highlight Report

Blue Prism must stay focused on enterprise-scale value

Despite a resurgence in announcements, it’s enterprise outcomes that will help Blue Prism cut through the RPA market hype.

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HFS Highlight: Automation Anywhere must differentiate its legitimate cloud-nativeness

AAI must find a narrative that nails the benefits of a "cloud-native platform" to differentiate in a rapidly expanding market

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Data Viewpoint

HFS Data Viewpoint: The Seven Must-Haves for a Successful Modern Retail Organization

Company performance and success have always been measured by revenue and profit, but since COVID-19 hit, ”fit-for-future" measures are growing in Here are the

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Highlight Report

Basware puts procurement pros on data-driven diversity fast-track

Basware has added diversity data to give enterprises a view of who's in control of companies they may plan to do business with.

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Highlight Report

HFS Highlight: EY does the math and acquires Pythagoras to bolster Microsoft capabilities in the UK

Pythagoras' acquisition further boosts EY's Microsoft service capabilities. Going strong against its direct rivals in the UK market.

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