Research & Insights

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Point of View

Infographic: The State of Automation in Healthcare

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Point of View

Infographic: The State of Automation in Manufacturing

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Point of View

Infographic: The State of Automation in Telecoms

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Point of View

Did TCS Discover a Time Portal Back into the Days of Mega-Deals?

The last few weeks have been dizzying for TCS, with two mega-deal announcements making the entire technology services industry sit up and take notice.

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Point of View

IoT Services: A Customer’s Top 10 Considerations for 2018

We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.

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Competitive Intelligence

A Buyers’ Guide to EXL Services

A comprehensive view of EXL Services capabilities

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Point of View

The Blockchain Reality Check: Where Are We and What Can We Expect in 2018?

This PoV assesses the challenges that pioneering enterprises face in adopting blockchain and highlights several initiatives underway to manage these

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Insurance

This report analyses and evaluates key digital consultancy service providers operating in the insurance industry.

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Point of View

Can Genpact Pivot from Operations Execution to Digital Innovation?

Genpact's brand refresh includes investments in AI and design-- now it will have to bring the story together for clients.

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Point of View

Emerging AI Use Cases in Financial Services

An analysis of emerging AI use cases helps to understand how AI is starting to impact and transform service delivery

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Point of View

2018 Poised To Be the Tipping Point for Enterprise Mobility in Insurance

Mobility is increasingly becoming an intrinsic part of most carriers’ channel strategy.

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Top 10 Report

Blueprint Snapshot: Insurance IT Services, 2017

This Blueprint snapshot provides analysis and evaluation of IT Service providers operating in the Insurance industry.

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