Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 20, 2017 Examples of how ecosystems are delivering impact in CA, KY, NC, and Ontario for citizens through health and human services.
November 20, 2017 RPA initiatives, in general, have not nearly met cost savings and productivity targets anything near these touted outcomes.
November 16, 2017 "Voice of the customer" trends coming out of the Insurance As-a-Service Blueprint 2017, based on interviews with 24 insurance services executives
November 16, 2017 Tigerspike adds enterprise mobility design and engineering capability for crafting user experiences with Concentrix and clients.
November 9, 2017 HfS sees a thoughtful front presented by EXL at its BFSI analyst day, rooted in its analytics strength and industry process expertise.
November 3, 2017 Is F&A outsourcing a commodity or is it being reimagined? It’s really the buyer’s choice.
October 27, 2017 A unique business process management provider can raise the bar when it comes to Digital Operations
October 20, 2017 Discussions around RPA and AI almost always correspond with shrinking opportunities for humans. This presents a threat and an unmatched opportunity.
October 12, 2017 This Blueprint builds on HfS' previous analysis, charting 17 service providers' progress on execution and innovation in P&C and L&A insurance.
October 10, 2017 A comprehensive view of the services capabilities of a Service Provider
October 9, 2017 Dr. Pracha Eamranond on the value of using design thinking to consider the patient experience before, during, and after a visit to a hospital.
October 6, 2017 The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.
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