Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 20, 2020 This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.
November 5, 2020 Learn how Infosys is driving ServiceNow beyond the sweet spot in ITSM
October 21, 2020 This Highlight report outlines KPMG’s approach, thoughts, capabilities, and vision for low code/no-code (LCNC) development services.
October 19, 2020 Enterprises must drive digital deployment in the pandemic economy. But time is short and investment capital is limited. There are three steps to resolve this
September 24, 2020 In this Highlight we look at Wipro’s acquisition of Salesforce Platinum partner, 4C to strengthen its consulting and implementation skills in Europe and the
August 25, 2020 This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.
July 30, 2020 While the pandemic pushed providers to lose alpha, cloud computing could step in to support the imbalance with the right talent pool.
April 29, 2020 This POV presents the voice of the customer from the recent Salesforce Services Top 10 report, 2020.
April 29, 2020 Cognizant doubles down on Salesforce marketing cloud and CX with Lev acquisition
April 28, 2020 Capgemini's acquisition of Whitesky Labs adds Salesforce and Mulesoft talent to help shore delivery in APAC.
April 15, 2020 In the 2020 HFS Salesforce Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.
March 31, 2020 In this report, we have discussed how ServiceNow has come forward with new applications and offered continuous support to their community in various ways to the
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