Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Market Analysis

ITMS AND BPO CONTRACT ANALYSIS—Q4 2019

This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.

Read More
Point of View

Salesforce clients must recognize Infosys’ growing Salesforce capability: the acquisition of Simplus would support its ongoing ambition to become a

In the past few years, Infosys has made several Salesforce acquisitions that significantly transform its Salesforce services offerings and local delivery

Read More
Point of View

Higher education institutions in the US should get excited about Accenture’s acquisition of Sierra-Cedar in the Workday services market

Here we outline the implications of Accenture’s acquisition of Sierra-Cedar in the Workday services market.

Read More
Point of View

Salesforce clients must recognize Cognizant’s growing Salesforce capability: its acquisitions of Code Zero and EI-Technologies support its ambitious

In February 2020, Cognizant announced its intention to acquire two companies to strengthen its Salesforce services portfolio. Here we take a look at the

Read More
Point of View

Workday services customers and partners, stay abreast of the innovations at Workday to make the most of your investment

In this POV we outline how customers and service providers can capitalize on market opportunities in the Workday services market in 2020.

Read More
Point of View

Request these five team characteristics to make your SAP SuccessFactors engagements succeed

This POV provides recommendations to enterprises to achieve a successful SAP SuccessFactors deployment.

Read More
Point of View

Prevent these three things to avoid SAP SuccessFactors Services failures

This POV provides recommendations to enterprises on how to avoid a disappointing SAP SuccessFactors deployment experience.

Read More
Point of View

Learn these key differentiators that Alight gains from its acquisition of NGA Human Resources

Alight has announced its acquisition of HR and payroll expert NGA Human Resources (NGA HR). Here we outline some of the key benefits for clients.

Read More
Point of View

SuccessFactors services providers and users: Get these five things right for success

In this POV we provide advice to clients and service providers in the SAP SuccessFactors market.

Read More
Point of View

European Salesforce services clients should consider Persistent Systems as a credible alternative

This POV outlines the benefits of Persistent Systems’ acquisition of Youperience in June 2019 to enhance its Salesforce services capabilities.

Read More
Top 10 Report

HFS SAP SuccessFactors Services Top 10 Report

In the 2019 HFS SAP SuccessFactors Services Top 10 Report, we analyze the capabilities and vision of fifteen service providers.

Read More
Point of View

You must strike a balance between customization and long-term compatibility to get the most value from ServiceNow

After countless client reference calls with ServiceNow practitioners, we examine how the market is balancing customisation to get the most value out of the

Read More
1 8 9 10

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support