Large ERPs lack robust functionality across several aspects of the order-to-cash (O2C) process, such as customer credit and risk management, dispute management, and billing pre-processing. Order management and credit management are almost always handled by different teams, which results in data silos. While SAP and Oracle provide a robust system of record, they do not reduce the daily mundane and administrative work across the O2C process. Extensive use of shared services and third-party outsourcing and offshoring has reduced the cost of O2C, but most Global 2000 organizations continue to struggle with data silos, higher dispute resolution cycle time, high DSO, and, ultimately, a sub-optimal working capital situation. This is where HighRadius’ cloud-based and AI-powered Integrated Receivables platform and Treasury Management platform fit in
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