Our latest and greatest long-form, deep-dive research featuring analysis on the market's most important trends.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 25, 2025This report covers the top technology partners for cybersecurity across a mix of software, hardware, and cloud providers.
June 17, 2025The HFS 2025 voice of the SI partners survey reveals which tech vendors enable their ecosystem to truly drive enterprise value.
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Market Analysis
April 04, 2018This report provides a detailed analysis of public sector contracts worldwide by service types, geographies and tenure.
Market Analysis
March 27, 2018This update to the HfS Market Index gives an overview of the IT and business services market performance.
Market Analysis
March 13, 2018This report analyses publicly announced ITO and BPO contracts in North America by service types, key verticals, and main vendors
Market Analysis
March 07, 2018This report contains a detailed study of digital outsourcing deals for the year 2017
Market Analysis
February 09, 2018Welcome to the Q3 2017 edition of our quarterly ER&D captive trends analysis.
Market Analysis
January 24, 2018This report analyses publicly announced ITO and BPO contracts in 2017 by region, service types, key verticals, and main vendors.
Market Analysis
January 19, 2018Our top level predictions for IT Services growth for 2018 and beyond.
Market Analysis
January 10, 2018Welcome to the Q3 2017 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
December 11, 2017This update to the HfS Market Index gives an overview of the IT and business services market performance through Q4 2017.
Market Analysis
November 08, 2017This report analyses publicly announced ITO and BPO contracts in 2017 by region, service types, key verticals, and main vendors.
Market Analysis
November 03, 2017This report contains market size numbers, drivers and limitations across horizontal F&A services Globally.
Market Analysis
November 03, 2017Welcome to the Q2 2017 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
September 13, 2017Welcome to HfS Research's market sizing and forecast for the Global IT Services and BPO Market from 2017 to 2021.
Market Analysis
September 13, 2017This update to the HfS Market Index gives an overview of the IT and business services market performance through Q3 2017.
Market Analysis
September 04, 2017This report examine and predicts likely impact of the most recent wave of automation on the IT Services and BPO industry.
Market Analysis
July 14, 2017This is the HfS list of top 50 BPO providers by revenue.
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