HFS coined the term "OneOffice" in 2016, which describes HFS Research's vision for future business operations amidst the impact of cloud, automation, AI, and disruptive digital business models. Together with our Horizon 3 orientation, our research peers into the future of the digital organization.
April 16, 2025An assessment of ER&D service providers addressing the why, what, how and so what.
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
July 03, 2025Most are stuck in data limbo: unable to move forward and blaming data quality. To break out requires honesty about our problems.
June 30, 2025HFS take on Accenture's bold announcement of Reinvention Services.
Data Viewpoint
November 04, 2021Operations leaders are exploring the potential for gig to augment their workforce.
Point of View
November 04, 2021Digital-first and human-centered design is the foundation of differentiated CX
Highlight Report
November 02, 2021Automation services company Roboyo adds North American scale to boutique excellence with its acquisition of JOLT.
Point of View
October 29, 2021As BFS firms push more strategic workloads to the public cloud, it's time to navigate your cloud partner by more than brand name.
Hot Tech
October 26, 2021Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice™
Top 10 Report
October 20, 2021New analysis and ranking of the native automation services capabilities of 12 leading providers.
Point of View
October 19, 2021Our five core research pillars and CHIEF principles provide differentiated insights to CISOs, IT and business leaders.
Data Viewpoint
October 18, 2021Automation’s value proposition may once have been cost-cutting, but now enterprises see automation as more fundamental.
Point of View
October 07, 2021TMT must solve its sustainability challenges and embed its learning in the solutions that will govern global sustainability.
Point of View
September 16, 2021How XpertRule's clients are improving CX and EX in tandem.
Point of View
September 15, 2021We connected with Sourcepoint and one of their clients to understand how they are revolutionizing mortgage servicing together.
Highlight Report
September 08, 2021AML RightSource is on a mission to be the go-to firm for financial crimes mitigation services fueled by M&A
Point of View
August 25, 2021HFS’ Phil Fersht delivers keynote address featuring just-released HFS Pulse data directly from the Global 2000.
Point of View
August 25, 2021HFS Symposium, Digi Chat with Phil Fersht, and Manish Sharma on enterprises digital transformation journey and market adoption.
Point of View
August 25, 2021Are ecosystems, outcomes, and diversity the keys to successful tech adoption? Read on.
Point of View
August 24, 2021The HFS Symposium panel Discovering Data underscored the sentiments that investments in data would increase significantly.
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