Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
Read More
GenAI creates but Agentic AI acts. Don't confuse the two.
Seven firms own the infrastructure of the AI era. They have formed a closed loop that locks out challengers.
Data Viewpoint
October 11, 2024Global 2000's technical debt is $1.5-2 trillion, and we've built a $1.5 trillion IT services industry to manage it. The math simply does not add up!
Point of View
October 10, 2024The market is experiencing a significant shift toward the Generative Enterprise, reshaping the traditional S-curve of value creation.
Horizons Report
October 09, 2024The report outlines a roadmap for transformation through AI, automation, and data platforms, focusing on optimization, scaling innovation, and disruptive
Highlight Report
October 08, 2024Saurabh Gupta connected with Jason Kelley, Stacy Short, and Christine Rhoads to discuss the latest IBM and SAP partnership.
Highlight Report
October 04, 2024TCS is focusing on digital innovation in manufacturing to create customer-centric solutions and make processes efficient and agile.
Highlight Report
October 04, 2024Enterprises must trust in AI or get left behind by those who do – warns Cognizant CEO Ravi Kumar S.
Point of View
October 03, 2024HFS’ decision matrix for retailers based on analysis of leading GenAI use cases.
Highlight Report
September 27, 2024At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.
Highlight Report
September 25, 2024Infosys continues to move the needle on AI by targeting use cases beyond IT organizations.
Highlight Report
September 20, 2024Modernize legacy systems and update processes more affordably, thanks to a new approach in which 'software will eat software.'
Highlight Report
September 20, 2024HFS Hot Tech vendor Roots Automation has landed a $22.2 million boost to help insurers close their $100 billion data gap.
Highlight Report
September 16, 2024AI adoption risks employee discontent. Cognizant balances efficiency and experience using design, AI, and data.
Point of View
September 12, 2024GenAI enhances jobs; agentic AI may replace them. Agentic AI autonomously handles complex tasks, threatening roles and software.
Point of View
September 12, 2024Learn from the automation journey of C TWO client BNP Paribas.
Market Impact Report
September 11, 2024Elevate GBS: Transition from cost-cutting to AI-driven KPOs. Foster growth, innovation, and strategic value for lasting impact.
Hot Tech
September 11, 2024Klarity: HFS Hot Tech for AI-driven document automation in finance & compliance, boosting efficiency.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
