Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
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GenAI creates but Agentic AI acts. Don't confuse the two.
Seven firms own the infrastructure of the AI era. They have formed a closed loop that locks out challengers.
Highlight Report
August 01, 2024a21.ai is using SLMs to create lower cost GenAI solutions to deliver quick ROIs.
Highlight Report
July 30, 2024Financial pressures on health systems and hospitals are accelerating their adoption of AI-enabled offshoring that has come of age.
Highlight Report
July 26, 2024Infosys is progressing from internal trend scouting to externalizing innovation.
Highlight Report
July 26, 2024UiPath is evolving its narrative from RPA to integrated automatoin platform to agentic automation
Point of View
July 22, 2024Responsible AI holds the key to GenAI growth. But only one in 10 firms has a Responsible AI policy in place.
Highlight Report
July 22, 2024Enterprises looking to scale GenAI need to address their debts, utilise COEs and address sustainability and liability.
Highlight Report
July 19, 2024HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.
Market Impact Report
July 18, 2024If data is so precious, why are we failing to make meaningful progress?
Point of View
July 16, 2024The TMT landscape demands navigating new opportunities and challenges. Success hinges on two pillars: innovation and optimization.
Market Vision Paper
July 14, 2024The future of supply chains pivots on customer-focused solutions, vendor collaboration, and shared business goals.
Hot Tech
July 12, 2024TrueFoundry offers a self-hosted cloud-agnostic platform that enables enterprises to build and scale their Gen AI use cases.
Point of View
July 11, 2024BFSI's GenAI value hinges on resolving five key debts—technology, culture, skills, process, and data—to achieve sustainable value.
Market Impact Report
July 11, 2024How to identify if your enterprise is a GenAI Doer or Dreamer; why that matters and how you can change.
Highlight Report
July 10, 2024Leading LLM firm responds to enterprise GenAI concerns with software licensing. But it won't suit those still dabbling with POCs.
Highlight Report
July 08, 2024HCLTech’ recent APAC Analyst and Advisor event highlighted the company’s take on evolving market trends.
Market Analysis
June 28, 2024Summary of the Resources, Energy and Utilities HFS pulse data for 2024.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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