Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
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Leaders must recognize process debt is an AI blocker rather than let it sabotage Agentforce deployments.
Industrial enterprises are failing to connect the short-term and long-term—or find the talent to do so.
Highlight Report
June 18, 2025UM and PA's are admin processes tend to delay care causing harm to patients, AI is the best approach to mitigate the dangers.
Market Vision Paper
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
Hot Tech
June 16, 2025Mindcorp.ai is automating—not just assisting—high-value knowledge work through AI-powered agent teams.
Point of View
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
Data Viewpoint
June 13, 2025As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
Point of View
June 12, 2025HDS is evolving from an engineering powerhouse to a transformation partner for AI-first enterprises.
Point of View
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Data Viewpoint
June 10, 2025The E&U market for consulting, technology, and broad business services from IT to engineering is growing.
Challenger Series
June 09, 2025Infocepts earns the HFS Challenger title for driving real-world AI outcomes with a specialist, outcome-led data and AI model.
Market Impact Report
June 06, 2025A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.
Point of View
June 05, 2025Agentic is charging hard and fast at enterprise leaders – and they worry that support for its responsible adoption is lagging.
Challenger Series
June 04, 2025Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.
Highlight Report
June 03, 2025Writer has built a robust trust foundation reflecting where enterprise AI is heading.
Hot Tech
June 03, 2025Hot Tech Profile: AidenAI blends AI+digital services, driving AI-driven automation for modernization & greenfield deployments.
Highlight Report
June 02, 2025Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.
Hot Tech
June 02, 2025Kognitos is more than an automation platform—it’s a rethink of the programming paradigm.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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