Research & Insights

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Competitive Intelligence

Persistent: Life Sciences Service Capabilities, 2025

A look at how Persistent performed in the HFS Horizons: Life Sciences Service Providers, 2025

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Competitive Intelligence

KPMG: Life Sciences Service Capabilities, 2025

A look at how KPMG performed in the HFS Horizons: Life Sciences Service Providers, 2025

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Competitive Intelligence

Infinite Computer Solutions: Life Sciences Service Capabilities, 2025

A look at how Infinite Computer Solutions performed in the HFS Horizons: Life Sciences Service Providers, 2025

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Point of View

CIOs must rethink GCCs beyond cost arbitrage to innovate, orchestrated by AI

Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.

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Point of View

No AI without PI: Celonis bids to be the context layer powering enterprise AI

Treat process intelligence as the AI context fabric. If you can’t trace a dollar to a process change, your AI isn’t intelligent.

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Highlight Report

Close your speed–trust gap or miss the AI innovation wave

WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.

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Highlight Report

CIOs: Reclaim control of citizen development before it turns uncontrollable

Kissflow ringfences citizen development, allowing CIOs to scale innovation and control chaos

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Hot Tech

HFS Services-as-Software™ Hot Tech: CrewAI

CrewAI is reshaping enterprise automation with an AI agent orchestration platform in 60% of the Fortune 500.

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Data Viewpoint

Energy and utilities firms are burning time while peers accelerate into 2026

You’re either accelerating your transitions or becoming irrelevant.

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Point of View

Stop wasting your CSR budget—fund impact, not greenwashing offsets

Most enterprise attempts at offsetting fail.

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Data Viewpoint

Demand business outcomes, not just innovation stories

While life sciences providers have earned strong trust from enterprise and partners, they must now prove impact, not just intent.

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Highlight Report

Stop patching legacy with AI, start regenerating or face code collapse

To avoid the business resilience risk of code collapse, CTOs must lead developers to treat prompts as their source of truth.

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