Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 21, 2018 It is critical for business leaders to think about getting value from data more deliberately and effectively than in the past.
November 15, 2018 This insight outlines a recent HFS FORA Roundtable, where delegates assessed their enterprises’ digital maturity, and the group learned from top enterprise of
November 14, 2018 HFS Research had a candid conversation with Rakesh Jain about the future of GE Transportation and his experience with GE.
November 13, 2018 The contact center isn’t really dying; we are witnessing the birth of intelligent customer engagement.
November 12, 2018 Emerging technologies are often applied to consumer-driven industries like banking, but they are finally making there way into agriculture.
November 9, 2018 How the long-term health of the THL industry is dependent of digital transformation, not only short-term profits
November 8, 2018 Are enterprises ready for almost-inevitable internal and external security breaches? This report combines information from 300 IT professionals about the facing
November 6, 2018 A 100-year-old manufacturing company tackles digital customer engagement
November 5, 2018 Confusing terminology stops organizations unlocking the full potential of AI. HFS clears things up.
November 5, 2018 Read insights from Sandeep Dadlani, one of the speakes at the upcoming HFS FORA Summit on December 11-12, 2018 in New York.
October 26, 2018 This report examines the automation journey of Allied Irish Banks (AIB) and its strategic service partner Wipro to distil some best practices.
October 22, 2018 We look at two start-ups transforming how healthcare is approached to boost outcomes and support providers’ operational and delivery models.
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