Design thinking is re-emerging as a critical transformational activity in 2021 as enterprise leaders move beyond their "fix-and-survive" mode to compete effectively in the "work-from-anywhere" economy Design thinking is an...
Musings from the Virtual Roundtable on Supply Chain Management COVID-19 shined a light on our supply chains and illuminated the cracks that have always existed. The pandemic shock created a...
In 2020, the decades-old corporate mindset of resisting change flipped overnight to one of advocating change just to ensure survival. This worldwide seismic shift has forced enterprises to pursue and...
Customers are asking their insurers, “Where were you when we needed you?” The pandemic has changed everything, but insurance, like banking in 2008, has been painted as the bad guy...
Service providers get kudos on flexibility, partnering and vision for digital associates, but score lowest on embedding intelligencePublished: February 2, 2021
The COVID-19 pandemic’s impact has been profound and far-reaching in travel and hospitality, with executives in these sectors having relatively lower confidence about emerging opportunities and rebounding quickly from the pandemic . As lockdown mandates slowly relax, digital innovation is required to survive and thrive.Published: January 29, 2021
OneOffice Emerging Tech Platform is our next stage vision for how enterprises effectively embrace emerging tech: through native automation, people and process augmentation, and data-driven anticipatory insights. You got it, folks, this is the mindset and underlying tech that will power your enterprise to the OneOffice, our view of what digital transformation looks like when it is put into action.Published: January 28, 2021
Critical factors that we often overlook during IT service engagements.Published: January 28, 2021
The adoption of cloud solutions can create significant business outcomes for organizations. However, these changes require new contracts and agreements with your suppliers and Service Level Agreements can spell the difference between success and failure.Published: January 28, 2021
The shift to cloud native will dominate the next decade and drive companies to adopt HFS’ Digital OneOffice perspective. Technology will be the agent of change for how we work, and it will be baked into every organization’s culture by 2030. Becoming agile, removing monolithic applications, and developing containerized microservices will be things we do, but they won’t be why we do them. The why will always come back to who you are, the services you offer, and the customers that consume them.Published: January 27, 2021
The low down on process debt, digital natives, and automation in the cloud!Published: January 27, 2021