Points of View

Points of View

Learn how Siemens Mobility achieved a digital transformation with an eye on the future

Learn how Infosys helped Siemens Mobility to achieve a digital transformation

Points of View

Slay your legacy dragons to go “straight-to-digital” with an integrated OneOffice technology platform

Find out how Oracles’ vision exemplifies HFS’ OneOffice with an integrated suite of cloud applications and by leveraging and analyzing data for the very best in continuous innovation.

Points of View

Call center worker power is sustaining the in-office model

70:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center services

Points of View

BFSI firms need to refine their FinTech programs to focus on outcomes rather than partner identification

HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups that often offer bleeding-edge innovation but are not big enough to pass muster with standard risk and sourcing protocols.

Points of View

Automation Anywhere lobs a Hail Mary pass to Google, hoping to make its cloud-native automation dreams come true

The need to automate processes in the cloud to deliver the data clients simply “have-to-have” has never been so nagging as today, could a successful Automation Anywhere–Google match-up, potentially, deliver exactly that.

Points of View

Work-from-anywhere economy drives a huge reliance on customer data platforms

As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree view of the customer. Enter Customer Data Platforms.

Points of View

Connect the dots between the back and front offices using Pegasystems to deliver a OneOffice experience

Pegasystems has the components to assist you in your OneOffice journey. Here we explore how.

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