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Top 10 Report

HFS Top 10: Workday Human Capital Management (HCM) Services 2021

In the 2021 HFS Workday Human Capital Management (HCM) Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.

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Point of View

Adopt Design Thinking to Craft Your Work-from-Anywhere Future

Design thinking is re-emerging as a critical transformational activity as enterprise leaders move beyond "fix-and-survive" to compete in the economy

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Data Viewpoint

HFS Data Viewpoint: 2021 Hyper Hype: How UiPath’s bubble has blown (even) bigger than the most admired enterprise apps 

How UiPath's Price To Sales Ratio (PSR) has blown beyond most admired enterprise apps

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Data Viewpoint

HFS Data Viewpoint: Covid accelerates OneOffice interdisciplinary culture of data-fuelled, real-time adaptability

Covid accelerates OneOffice interdisciplinary culture of data-fuelled, real-time adaptability

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Highlight Report

HFS Highlight: IBM acquires Salesforce Platinum partner, 7Summits to bolster user-centric design capabilities

IBM acquires 7Summits to strengthen its position as a Salesforce transformation services partner

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Highlight Report

HFS Highlight: The OneOffice Emerging Tech Stack enables enterprise-wide decision-making when certainty is in short supply

The OneOffice Emerging Tech stack offers the listen-learn-respond capabilities to power decision-making in our increasingly complex business environment

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Data Viewpoint

HFS Data Viewpoint: OneOffice Mindset in demand in the race for talent

Talent is the top enabler of the HFS OneOffice drive toward true digital transformation. Fifty percent (50%) of high-performing Global 2000 companies are and to

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Point of View

Insurance Executives: the time is right to go “straight to digital”

A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily

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Highlight Report

HFS Highlight: OneOffice Emerging Tech is the nervous system to make transformation real

Until now, we lacked clarity on the detail of how to engineer the move from the idyll of a strategist’s vision of digital transformation to a visceral, living

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Data Viewpoint

HFS Data Viewpoint: Are your digital associates dumb? How to unlock their full potential

Service providers get kudos on flexibility, partnering and vision for digital associates, but score lowest on embedding intelligence

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Highlight Report

HFS Highlight: Fulfilling the promise of omnichannel in the public sector

Ditch the CRM focus and embrace an omnichannel strategy

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Highlight Report

HFS Highlight: Design sophisticated digital self-service to provide top-notch citizen experiences

ASR and NLU are the building blocks for intelligent self-service in the public sector

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