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January 16, 2023 Advancing AI technologies are poised to shake up the outsourcing world.
December 8, 2022 A US ID initiative is accelerating tech-driven customer and document-centric solutions, cutting costs and improving CX and EX.
December 5, 2022 OneSource Virtual sells its Workday professional and managed services business to Cognizant.
December 2, 2022 Services firms hold an immense opportunity and responsibility for sustainability.
November 28, 2022 Accenture names the metaverse one of the five key forces of change every enterprise must harness, but enterprise investment lags.
November 3, 2022 A market analysis and ecosystem map of the sustainability consulting, technology, and services landscape.
November 1, 2022 Strategic transformation partnerships in financial services are evolving from effort to performance to shared purpose in real time.
October 28, 2022 The 2023 HFS research agenda aims to help enterprises align their strategy and investments around value.
October 13, 2022 Everything we knew as stable is under assault. Deeper purpose-led relationships hold the key to success in turbulent times.
October 11, 2022 How we got in such a process mess that we no longer know how work gets done in our organizations.
September 14, 2022 BP3 has landed its seventh acquisition, introducing workload automation to its customer offering.
September 12, 2022 Apromore has added predictive process monitoring to its platform with a “citizen”-friendly coding-and-data-scientist-free approach.
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