Research & Insights

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Market Vision Paper

Xebia brings a passion for people, technology, and knowledge sharing

Xebia maintained its mission and values from its inception and continued its focus on mastering the art of software craftsmanship.

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Market Analysis

Competitive Intelligence from April 2023

In this month’s Competitive Intelligence report, we’ll cover technology, consumer products, healthcare, insurance and more.

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Data Viewpoint

The CIO mandate: Best practices today’s CIO must follow to win

HFS' research agenda supporting the CIO Agenda.

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Highlight Report

The new relevance of GBS as a transformation agent

Enterprises need to take advantage of available technology, operating model, or service delivery levers to drive transformation.

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Highlight Report

The future of the metaverse hinges on generating authentic brand value

Metaverse strategies must deliver authentic human connections in a digital format.

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Point of View

Automate the mundane to focus human empathy on emotional touchpoints

Bots can't manage people through tough times. Use them to give yourself and your teams the time to be human.

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Highlight Report

Agility and market readiness are essential for CFOs to be strategic partners

TCS augmented its service portfolio, enabling CFOs to become change agents and transformation partners.

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Highlight Report

Hexaware maps out how payment providers can keep up with customers

Consumer expectations and emerging technologies are driving a rapid evolution in payments and demanding payment providers to modernize.

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Horizons Report

HFS Horizons: ServiceNow Services, 2023

ServiceNow is no longer a capability discussion, rather the ecosystem is pivoting to transformation.

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Highlight Report

Enriching employee experience is crucial to sail through the talent crisis

Without purpose and empathy, old-school management will be left behind.

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Market Analysis

The 2023 BFSI research agenda

Here's what HFS has in store for BFSI industry coverage in 2023.

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Highlight Report

Accenture embeds science to power its pharma offerings with Bionest

Accenture’s recent acquisition of Bionest brings niche skills that will help pharma develop strategies for complex treatments.

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