Accurate, visionary, and thought-provoking insight into issues that impact your business.
May 14, 2018 Connect experiences to process for exceptional business impact
May 11, 2018 Our research allowed us the opportunity to learn about the RPA initiatives coming together at an organization where the automation leaders are doing exactly and
May 9, 2018 Customer Service leaders who think artificial intelligence (AI) stops at chatbots are cutting their careers very short
May 4, 2018 Analysis of analytics services, with an emphasis on the smart analytics sub-set of the HfS Triple-A Trifecta of intelligent automation technologies.
April 30, 2018 Welcome to the Q4 2017 edition of our quarterly engineering services outsourcing trends analysis.
April 30, 2018 Enterprises are failing to maximise the benefits of their SaaS deployments because they under-estimate the importance of ongoing management services.
April 26, 2018 Welcome to the Q4 2017 edition of our quarterly ER&D captive trends analysis.
April 26, 2018 …or fall behind your competitors’ digital capabilities for boosting customer experience and driving in-store sales.
April 26, 2018 The state of the BFS industry and how the service provider landscape is enabling the digital transformation of BFS firms.
April 25, 2018 Phil Fersht interviews Hexaware's energetic CEO R Srikrishna (aka "Keech") to shed some light on what makes a mid-tier provider like Hexaware tick
April 25, 2018 The 2018 Automotive Engineering Services Blueprint analyzes 25 service providers including trends, and major market activities.
April 24, 2018 When blockchain barrels into procurement and the supply chain, you need to read the waves… and surf the rollers
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