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Point of View

Ditch the diesel: How to go ‘Straight to digital’ at a pace that works for you

A recent HFS roundtable in New York City supported by Wipro discussed the “straight to digital” trend from a Why? What? and How? perspective

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Point of View

Every vendor claims to be an expert in continual learning – CHROs must find the real experts who have scaled their own Learning and Development

Enterprises must foster a culture of continual training and learning when most firms are facing talent shortages

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Point of View

HSBC is pioneering blockchain in financial services—don’t find yourself playing catchup!

Blockchain has thus far been unable to make a significant impact in the BFS industry. But this could all be about to change

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Point of View

The arms race against cybercriminals is in full swing, and Unisys Stealth in combination with Dell EMC recovery has brought a new weapon to the fight

You might think that Unisys was an out-of-date, irrelevant dinosaur with nothing new to offer—but think again! This solution is innovative and leading-edge, a

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Point of View

Drive business operations transformation in your organization with RPA by augmenting your workforce—not replacing it

HFS, with support from Capgemini, explores the power of the digitally augmented workforce

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Market Analysis

IT and BPO outsourcing contract renewal analysis—2020

HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.

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Point of View

IT needs to invest more in cloud 2.0 – with service partners playing a vital role

HFS looks at maturity in cloud computing. Which industries are betting big, the choice between containers and serverless, and where multi-cloud fits in.

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Point of View

Blockchain offers a solution to solve cross-border trade issues, but stakeholders must come together

Stakeholders must put their differences aside and come together if they hope to solve cross-border trade issues.

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Point of View

Microsoft is saying “Game on!” to RPA vendors with Power Automate in its Power Platform–get ready for an automation software showdown as vendors

Microsoft recently announced the extension of Power Platform with robotic process automation (RPA) capabilities in Power Automate.

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Point of View

Utilities’ customer experience is the digital battleground—legacy firms must prioritize it alongside cost

The utilities industry must give CX the attention it deserves, in amongst its focus on reducing operating costs, and growing top and bottom lines.

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Point of View

Big energy consumers must visualize and take control of their usage: smart meters and IoT platforms can make energy demand and production work for you

A smart meter-IoT platform combination is a ticket to visualizing and controlling energy usage, cost-saving, and promoting a renewable energy market.

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Point of View

Calling SIs, MSPs, and IT consultants: Google needs your domain expertise. Ramp up, engage, and build industrialized solutions

HFS examines what Google is doing to increase its chances of success with Google Cloud platform and some recent developments in its services partner ecosystem.

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