Accurate, visionary, and thought-provoking insight into issues that impact your business.
June 14, 2018 you’ve Integrated your Digital and Traditional Customer Channels.
June 13, 2018 Welcome to the 2017 edition of our annual engineering services captive center analysis.
June 13, 2018 Salesforce has made its largest-ever acquisition, as is takes aim to become the defacto one-stop-shop customer enterprise management suite.
June 13, 2018 Voice of the Customer: Automotive Engineering Services
June 13, 2018 In the 2018 HfS Workday HCM Services Blueprint Report, we analyze the capabilities and vision of thirteen Workday HCM services partners.
June 7, 2018 How engineering service providers can help manufacturers with digitizing their value chains and staying ahead of the competition
June 7, 2018 Decision-makers: reset GBS on course for digital transformation and maximise your cost-saving and real-time data opportunities
June 5, 2018 Insurance carriers have an opportunity to harness insurtech to differentiate on customer experience. Here’s how.
June 1, 2018 A comprehensive look at 10 leading RPA products based on inputs from 350+ actual users
May 31, 2018 Use robotic process automation (RPA) to transform source-to-pay (S2P) and set a clear course to competitive advantage
May 29, 2018 Engineering Services (ER&D) deal announcements— trends in 2017
May 29, 2018 Fintechs aren’t disruptive anymore, they’re the new face of finance
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