Research & Insights

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Point of View

Insurers must make data-driven digital transformation the top priority

We organized a digital roundtable bringing together industry titans to understand how insurers are driving “straight to digital.”

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Market Analysis

The Content Moderation Playbook

A guide to strategic considerations for critical trust and safety processes.

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Point of View

Cloud-hungry BFS enterprises need to navigate public cloud capabilities by value, not brand

As BFS firms push more strategic workloads to the public cloud, it's time to navigate your cloud partner by more than brand name.

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Data Viewpoint

Healthcare delivery models are going through a renaissance

Healthcare delivery models are going through a renaissance, reversing their current delivery paradigm and outsourcing more.

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Market Analysis

10 Point Agenda for the CHRO to Survive and Thrive in the Post Pandemic Economy

10 Point Agenda for the CHRO to Survive and Thrive in the Post Pandemic Economy

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Hot Tech

HFS OneOffice Hot Vendors: Q3 2021

Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice™

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Top 10 Report

HFS OneOffice™ Services Top 10: Native Automation

New analysis and ranking of the native automation services capabilities of 12 leading providers.

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Highlight Report

Appian acquisition of Lana Labs establishes process mining as a table stake for automation platforms

Appian’s acquisition of a process-mining business sets it on course to design-discover-automate at an all-in-one price.

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Highlight Report

Blue Prism sale to Tibco—it’s time to go loud, not fade gently into the night

Blue Prism is due to become part of Tibco—if shareholders agree a $1.5 billion deal. What should customers think?

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Data Viewpoint

Digital transformation is dead

Digital transformation is dead. Data shows enterprises need a more evolutionary approach.

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Point of View

Don’t let cybersecurity hysteria get you down—the HFS manifesto will guide you

Our five core research pillars and CHIEF principles provide differentiated insights to CISOs, IT and business leaders.

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Data Viewpoint

Tactical use of automation is no longer enough. Wise enterprises target transformation.

Automation’s value proposition may once have been cost-cutting, but now enterprises see automation as more fundamental.

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