Accurate, visionary, and thought-provoking insight into issues that impact your business.
December 12, 2017 A write up of our recent conversation with Malcolm Frank and Dr. Mary Lacity on Automation, Blockchain and much more
December 11, 2017 This update to the HfS Market Index gives an overview of the IT and business services market performance through Q4 2017.
December 8, 2017 How the travel and hospitality industry is gearing up to support digital customer experience
December 8, 2017 An analysis of emerging AI use cases helps to understand how AI is starting to impact and transform service delivery
November 30, 2017 How sustainable are the high valuations now being attached to RPA providers?
November 30, 2017 This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 13 providers.
November 30, 2017 Increasing attacks on critical energy infrastructure are a critical issue that needs more attention, investments and holistic security services.
November 28, 2017 Mobility is increasingly becoming an intrinsic part of most carriers’ channel strategy.
November 28, 2017 As buyers remain confused about AI, narratives need to leverage clearer segmentations
November 23, 2017 This report analyses and evaluates key IT service providers operating in the Telecom industry.
November 23, 2017 This Blueprint snapshot provides analysis and evaluation of IT Service providers operating in the public sector.
November 23, 2017 This Blueprint snapshot provides analysis and evaluation of IT Service providers operating in the Travel, Transport, and Logistics verticals.
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