Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 21, 2016 Analysis of F&A BPO market as it moves to "As-a-Service," includes 18 service providers.
April 21, 2016 Utility regulators are waking up to the reality and the possibilities of cloud computing and As-a-Service, looking to take away cloud adoption hurdles.
April 18, 2016 We asked service providers how aggressively their organization is taking measures to generate more digitally aligned F&A engagements.
April 12, 2016 Atos wants to be the orchestrator for innovation to accelerate clients’ journey toward the As-a-Service Economy.
April 11, 2016 What caught our attention at this year's WNS Influencer Summit is the strength of partnership between WNS and its client base.
April 8, 2016 This PoV analyzes 52 outsourcing deals announced in March 2016 for the key lessons learned and for their alignment to recent HfS research.
April 6, 2016 A case study of the Syngenta Business Services and Capgemini sourcing partnership.
April 6, 2016 Explore how design thinking can help drive change in the sourcing services industry. Insights from Stanford d.school, RWE, Infosys, HfS.
April 5, 2016 Facebook messenger could become the next linchpin in enterprise omnichannel communication.
April 5, 2016 This PoV summarizes the most important and valuable ideas we captured during our recent event at Cambridge University.
April 4, 2016 This study provides HfS latest market size and forecast of the global F&A BPO Services market.
April 4, 2016 HfS shares our experience attending the first Indo-US BPO Summit, where India's BPO elite gathered to talk about change in the industry.
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