Research

Points of View

IBM’s New Security Systems Division: An Ace in the Hole for Outsourcing Buyers?

In October 2011 IBM formed its new IBM Security Systems division, coinciding with their acquisition of Q1 Labs. The consolidation gathers IBM’s increasingly impressive security assets into a more cohesive whole.

Points of View

HfS Research Business Platform Map 2012

Through the Business Platform Map™ 2012 survey results, buyers, vendors and investors will be able to track, measure and assess the changing services business models and evaluate the progress of new offerings in the market.

Points of View

Cloud will transform business as we know it: the secret’s in the source

Our recent research studies the impact of IT service delivery set around third-party Cloud Business Services. Business wants the power of Cloud while IT fears its risks and knows what must improve to make the vision a reality.

Points of View

Wipro Impresses with Security Consulting and Managed Security Services

Rare among its competitors in that it has a standalone security practice, Wipro has considerable breadth of offerings, a wide-ranging global geographic footprint, thousands of staff members, and hundreds of clients.

Points of View

Broadening the CPO Mandate Through Procurement BPO

This RapidInsight™ describes the scope of services Chief Procurement Officers are purchasing and the results they are achieving, while explaining why procurement doesn’t have many of the issues faced by other BPO services.

Points of View

Procurement Geeks Get Some Time Alone at 2012 ProcureCon Indirect East

More than 280 hard core procurement professionals attended ProcureCon Indirect East held in Atlanta, Georgia. Based on discussions with attendees and event leadership, this event was a success.

Points of View

Time to Shake Up Business Platform Technology?

Debating why legacy software providers are retaining their stickiness with traditional services providers, we highlight some of the significant Business Platform developments and enhancements that are inching the market forward.

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