Explore our latest research, analysis, and thought leadership.
January 13, 2016The financial implications of the shift to the As-a-Service Economy will increasingly become a topic in discussions with shareholders and financial analysts.
January 13, 2016To continue market leadership, Salesforce must replicate in systems of intelligence and engagement the success it's had as an enterprise system of record.
January 12, 2016Virtusa's deal to buy a majority interest in Polaris Consulting & Services is driven by the goals of expanding scale, reach and BFS market synergy.
January 11, 2016Recent acquisition of NaviNet by NantHealth makes sense in showing how the health care industry can deliver on the “Triple Aim.”
January 11, 2016This PoV analyzes 31 outsourcing deals announced in December 2015 for the key lessons learned and for their alignment to recent HfS research.
January 11, 2016As the research industry changes, Evalueserve is making changes in the way it works and the value it provides to its clients and its employees.
January 08, 2016Consolidation in the Workday services market continues, with HR expert Mercer acquiring Workday specialist CPSG.
January 05, 2016IoT is quickly reshaping the type and value of user-centric data, opening up new prospects, and risks, for delivering mass personalization at scale.
January 05, 2016WNS has leveraged its heritage to demonstrate strength in blending automation, analytics and talent to optimize the traveler experience.
January 05, 2016Recent acquisitions of European Salesforce services partners by Accenture and Capgemini show the race to expand geo coverage and drive to scale is on.
December 23, 2015This PoV analyzes 32 outsourcing deals announced in November for the key lessons learned and for their alignment to recent HfS research.
December 23, 2015Wipro makes an important acquisition in Viteos to extend As-a-Service capabilities and increase presence in Banking and Financial Services solutions.
December 23, 2015In this session of the #CXforum, HfS sat down with Dennis DeGregor of HPE to discuss the rise of digital natives and the impact this is having on managing
December 22, 2015This is the first application of the Blueprint methodology in the utilities BPO market.
December 18, 2015Despite a noticeable shift in maturation of Intelligent Automation there is a scarcity of case studies and reference material.
December 17, 2015HfS launches its first Blueprint focused on the software product engineering segment of engineering services.
December 16, 2015How will consumers, enterprises, and governments navigate the risks and policy issues that surround the IoT?
December 16, 2015HfS recently met with the leadership of Rage Frameworks to see where its approach fits on the Continuum of Intelligent Automation.
December 16, 2015Boomerang moves into Accenture Consulting because of its strong connections and depth in the Life Sciences industry.
December 15, 2015Workday service providers have been busy expanding their capabilities and scale throughout 2015.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
