Explore our latest research, analysis, and thought leadership.
January 28, 2016A look at the evolution of Pharma BPO as "As-a-Service" for Drug Development and Commercial Services.
January 27, 2016A detailed digital trend analysis of 137 digital deals announced in 2015 picked from our monthly outsourcing deals analysis.
January 27, 2016Real-time translation platform Geofluent brings automated multi-lingual, multi-channel support to the contact center.
January 25, 2016IBM has announced the acquisition of Ustream, a cloud-based video streaming service, for broadcast and enterprise clients for an undisclosed sum.
January 25, 2016By facilitating the transfer of unstructured data to structured workflows, ServiceNow’s offerings are targeting critical intersections of the ideals of the
January 25, 2016In 2013, Analyze Re was born to impact reinsurance decision-making. It has developed a risk-engineering platform to help reinsurers improve their risk pricing.
January 25, 2016The financial reporting cycle has just begun. We consider what's important in the first flurry of results from Accenture, TCS, Infosys, IBM and Wipro.
January 22, 2016The first application of the HfS Blueprint methodology in the business process and IT services market for Design Thinking in client engagements.
January 21, 2016HfS Research will undertake a market leading Blueprint report into the changing shape of the HR market.
January 21, 2016Loop AI’s main product provides fully unsupervised deep learning. Requiring no human supervision, the platform automatically interprets natural language and a
January 19, 2016Paris will write off fossil-fuel legacy & cut production costs to the bone, which will have a massive impact on energy provider operating models.
January 18, 2016Our updated methodology for the highly valued Blueprint assessments of service providers reflects innovation in the As-a-Service Economy.
January 18, 2016Real-time decision engines like IRIS are in focus with fraud and financial crimes growing. How will IBM integrate IRIS’ capabilities with IBM Watson?
January 18, 2016Our updated methodology for the highly valued Blueprint assessments of service providers reflects innovation in the As-a-Service Economy.
January 15, 2016This PoV analyzes the 100 deals announced in the second half of 2015 in Europe for the key lessons learned and for their alignment to recent HfS research.
January 15, 2016Now is the time for HR professionals to proactively address the onset of automation.
January 14, 2016HfS Research shares the 8 Ideals of the As-a-Service Enterprise in practice and what that means for the 2016 HfS Blueprint Agenda.
January 13, 2016The financial implications of the shift to the As-a-Service Economy will increasingly become a topic in discussions with shareholders and financial analysts.
January 13, 2016To continue market leadership, Salesforce must replicate in systems of intelligence and engagement the success it's had as an enterprise system of record.
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