Explore our latest research, analysis, and thought leadership.
October 01, 2015The 2015 HfS IoT Services Blueprint Report covers current trends and forward-looking market activity, and analysis of 18 service providers addressing the of
September 30, 2015ADP Marketplace is the new doorway to data, insight and integration through APIs and applications. Is ADP is betting that data and the ability to secure it and
September 29, 2015HfS examines the strategic changes IBM has made to its GTS business.
September 25, 2015HfS recently caught up with IBM's Dr. Dorai to get some insight on the concept of "actionable insight" and its importance in bringing enterprises into the
September 25, 2015We share our thoughts on the raw truth of Intelligent Automation at NASSCOM BPM Summit 2015.
September 24, 2015At a recent analyst briefing IBM explained how dynamic automation would be leveraged in delivering services to clients. The narrative of dynamic automation is
September 23, 2015HfS Research suggests that the Ideals of the As-a-Service Economy provide a fresh opportunity for utilities to optimize their cost to serve.
September 23, 2015All hail the rise of the Digital Transformer, a new breed of board-savvy, change-driven leader, charged with transforming enterprise-wide risk management, and
September 22, 2015How roles, consortiums, breaking down silos, top down leadership and shared strategy are changing the corporate culture and making global shared services for
September 21, 2015A follow on to our previous soundbite leading into Dreamforce '15 and what we are looking for, this time we capture some of the key things we found at this
September 20, 2015HfS views the acquisition of Cloud Sherpas by Accenture, announced at Dreamforce '15, to be strategically sound for both offensive and defensive reasons and to
September 18, 2015The testing community needs to find its voice about being integrated into evolving organizational principles such as SSC and GBS or provide a distinctive and to
September 18, 2015HCL, Infosys and Wipro announced IT and digital service alliances with large sports enterprises in September 2015. Central to the deals are digital services, to
September 17, 2015Sourcing providers increasingly tap into the specialty expertise of consumer health engagement players to gain more insight and connection with consumers and of
September 16, 2015It's time to make a call on what is real versus what is hype in the world of Intelligent Automation today. HfS surveyed our base of enterprise service buyers
September 15, 2015BPaaS needs a reinvention for insurance—expanding the scope of services, the technical architectures and the business imperatives beyond cost savings to speed
September 15, 2015Digital transformation is a central element of the evolution of IT and business processes. So HfS is enhancing and expanding our coverage of all things digital
September 14, 2015The recent acquisition of Airbus subsidiary CIMPA by SopraSteria is an important event and validates few of trends we identified in our recent Engineering
September 10, 2015Mindtree’s vision of Digital is one of the clearest in the market today and can help frame the conversation for any enterprise buyer. This interview with its
September 09, 2015The strategic moves of Chinese telecom firms validate the predictions in our recent Engineering Services Blueprint of growth in engineering services from our on
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