Explore our latest research, analysis, and thought leadership.
July 05, 2016New research from HfS shows the true impact of automation on job creation and elimination in the global IT services and BPO industry.
July 05, 2016HfS has launched our 2016 Workday Services Blueprint report. Here we highlights five emerging trends from the research.
July 05, 2016This PoV summarizes the most valuable ideas we captured during our recent event in San Francisco
July 01, 2016Welcome to the TWITCH family, Tech Mahindra! Tech Mahindra has quietly accelerated to a formidable position in the IT services industry.
June 30, 2016Following the news of Sage acquiring a stake in Fairsail HCM, HfS takes a look at what it means for both parties.
June 29, 2016This is the HfS list of top 50 BPO providers by revenue.
June 29, 2016Accenture’s myWizard platform that is aiming to innovate application services with a set of virtual agents and broad automation capabilities
June 28, 2016This PoV analyzes 43 outsourcing deals announced in May 2016 for the key lessons learned and for their alignment to recent HfS research.
June 26, 2016Our annual deep-dive report on the cyber threats faced by enterprises and the gaps they must overcome to build both brand and digital trust.
June 20, 2016HfS view on HP+CSC's opportunity to address the IT and operations plumbing necessary to enable the fast-emerging digital enterprise.
June 20, 2016We analyze the key engineering services outsourcing trends, including financials, deals, mergers & acquisitions, captives, and expansion plans.
June 15, 2016HfS takes an in-depth look at what the LinkedIn acquisition by Microsoft means for the HR market.
June 15, 2016In this second of the series, HfS zeros in on what is inhibiting the adoption of outsourced or hybrid shared service HR.
June 14, 2016NIIT's Five Tenets and Digital E3 create a credible but yet unproven approach for transformation from tactical to consumer-centricity.
June 14, 2016Our quarterly delivery location analysis tracks all the location announcements made by service providers and in-house captive centers in the quarter.
June 14, 2016The HfS view on the most useful enterprise social global graph becoming part of Microsoft.
June 13, 2016On this edition of The HfS Podcast As-a-Service, Phil Fersht looks at The State of the As-a-Service Economy and Intelligent Operations.
June 13, 2016Fred McClimans, Research Vice President, Security, delivers a talk, entitled Intelligent Security: Transforming Cyber Risks into Digital Trust.
June 13, 2016HfS Research recently caught up with NASSCOM VP, Rajat Tandon, at the 3rd NASSCOM Innotrek, a start-up showcasing program in the Bay Area this May.
June 08, 2016Design Thinking can be a means to a new end in sourcing—but only in a culture that embraces a learning approach.
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