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May 22, 2014Global Business Services Market Size and Forecast 2013- 2018.
May 21, 2014Excerpts of our conversation with CMO Axis’ Founder & Director, Vinod Harith, discussing the implications of digital change, challenges and opportunities for
May 20, 2014The Mortgage Services BPO market is changing as financial institutions evolve their requirements and expectations following the real estate crisis of 2009 and
May 20, 2014Our Procurement Value Index finds that the procurement function is in the midst of significant change still showing attributes of a past more confrontational on
May 19, 2014The Procurement Value Index questions and detailed responses are included in this report covering a survey of 495 procurement professionals conducted in with in
May 17, 2014Updates and observations on the state of Dell’s technology-enabled insurance BPO portfolio in 2014, based on HfS analyst visits to Dell’s delivery centers
May 16, 2014IBM just become the largest digital agency in the world – surpassing global marketing and advertising giants Interpublic, Omnicon, WPP and Publicis.
May 13, 2014This document analyzes what makes TCS the profitability leader among top IT service providers.
May 12, 2014This document examines Cognizant's Q1 2014 results.
May 12, 2014IBM just become the largest digital agency in the world – surpassing global marketing and advertising giants Interpublic, Omnicon, WPP and Publicis.
May 12, 2014As marketing drove new business growth by addressing the customer experience, HR needs to actively design new workforce service models focused on the employee
May 12, 2014Q1 2014, EXL rode growth in healthcare as well as F&A and analytics to continue the path towards breaking $500 million in annual revenue for 2014.
May 09, 2014This case study looks at the 10-year relationship between Arrow Electronics and Infosys.
May 09, 2014This document examines Wipro's Q1 2014 calendar results (Q4 2014 fiscal).
May 08, 2014Cloud infrastructure services are now mainstream and are rapidly taking over from legacy infrastructure outsourcing as the primary way enterprise organizations
May 06, 2014Apigee, a leading API management vendor, resisted a wave of consolidation last year and just secured an additional $60M in funding bringing its total to $171M.
May 05, 2014Part two of a three-part series laying out the HfS Governance Solution Architecture and components needed for Progressive Governance.
May 05, 2014This document examines WNS' Q1 2014 calendar results (Q4 2014 fiscal).
May 05, 2014This document examines TCS' Q1 2014 calendar results (Q4 2014 fiscal).
April 30, 2014This document examines Infosys' Q1 2014 calendar results (Q4 2014 fiscal).
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