Explore our latest research, analysis, and thought leadership.
January 08, 2024ServiceNow’s UltimateSuite acquisition offers a new level of insight. Enterprises, beware of integration-related teething issues.
December 21, 2023Using natural language queries in cloud applications will improve productivity and reduce response time for solving issues.
December 20, 2023Our interview with Felix Langenbach, CFO of LVMH Japan, explains the significance of customer experience in the luxury goods industry.
December 19, 2023F&A will experience a significant impact from GenAI in the next few years, and the finance function will gradually adapt to it.
December 18, 2023Tech Mahindra's new CEO, Mohit Joshi, discusses his strategic vision with HFS CEO and Chief Analyst Phil Fersht.
December 18, 2023Understanding tunneling, entanglement, and superposition is vital for using quantum computing to solve problems and create value.
December 18, 2023Q3 2023 quarterly results show a further slowdown in revenue growth, but large deals drive optimism for some IT service providers.
December 15, 2023Technology and business leaders must recognize quantum computing's key role in planning for future compute needs.
December 14, 2023Our cohort of experts suggests that GenAI may finally fix a productivity paradox.
December 14, 2023We explore which skills organizations will demand more as they strive to capture value from GenAI.
December 14, 2023Early innovators share their plans for investment across the GenAI ecosystem.
December 14, 2023Early innovators predict which functions will be impacted most by GenAI.
December 14, 2023We explore early innovators’ predictions of the peak impact of GenAI on key business levers.
December 13, 2023Picking the right partner is as important as picking the right battles if you want to win with transformation.
December 12, 2023The HFS take on how Soroco’s flagship product Scout uses AI to find and fix hidden pains impacting how enterprises get work done.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
December 12, 2023In this month’s CI report, we’ll cover technology, insurance, life sciences, and more.
December 11, 2023Hybrid cloud is not just about leveraging a hybrid of public and private cloud; it must driven by a hybrid of IT and business stakeholders.
December 11, 2023In a roundtable co-hosted by RRD, HFS brought together legal, business, and technology leaders to understand how these firms are embracing GenAI.
December 11, 2023We explore how GenAI will re-configure essential business economics, such as costs, revenue, and valuations.
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