Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Point of View

The science for moving beyond GDP is clear—time to get the communication right

Leaders across business, politics, and society must find new ways of communicating beyond GDP, growth, and traditional economics.

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Challenger Series

HFS Challenger: Infocepts

Infocepts earns the HFS Challenger title for driving real-world AI outcomes with a specialist, outcome-led data and AI model.

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Point of View

Enterprise ER&D must shift from centralized to regionally tuned

Automakers retrofit Western EVs globally, but today’s fragmented market needs regionally tailored, ecosystem-led ER&D.

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Point of View

Revol One Financial® and Genpact prove greenfield is a route to rapid innovation

Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.

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Market Impact Report

The seven critical levers for scaling GenAI

A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.

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Point of View

Enterprises are wide awake on agentic AI—but need help navigating the chaos

Agentic is charging hard and fast at enterprise leaders – and they worry that support for its responsible adoption is lagging.

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Highlight Report

Sonata’s Harmoni.AI is embedding responsibility at the core of enterprise AI

Harmoni.AI brings together AI-powered service delivery platforms, technology accelerators, and industry frameworks.

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Challenger Series

HFS Challenger: Zeta

Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.

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Data Viewpoint

RCPG leaders are seeking innovation prowess from their execution providers

RCPG leaders must select partners based on their proof of future-ready innovation capabilities.

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Point of View

Sutherland calls on insurers to place AI-driven CX at the core of their transformation

Embedding CX at every stage of the transformation journey is essential for building lasting impact and competitive differentiation.

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Highlight Report

Writer’s trust architecture sets a new benchmark for enterprise AI security

Writer has built a robust trust foundation reflecting where enterprise AI is heading.

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Point of View

Culture and skills debt are hidden hindrances to enterprise transformation

Culture debt and skills debt are hidden liabilities that constrain growth, and leave enterprises unable to adapt at speed.

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Hot Tech

HFS Hot Tech: AidenAI

Hot Tech Profile: AidenAI blends AI+digital services, driving AI-driven automation for modernization & greenfield deployments.

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Data Viewpoint

Data retention poses a lurking threat in healthcare

Most health systems retain data for 7–10+ yrs, yet 90% goes unused in care, raising risks from unused, over-retained patient data.

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Highlight Report

Lead with smarter AI, not bigger models: Centific builds for fit

Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.

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Hot Tech

HFS OneOffice Hot Tech: Kognitos

Kognitos is more than an automation platform—it’s a rethink of the programming paradigm.

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Point of View

Don’t trade speed for stability as vibe coding emerges

Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.

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Point of View

Part 1: Stop waiting for a healthcare workforce miracle—embrace Agentic AI now

In the 1st of 4 parts, the task-based agentic AI is seen to address specific transactions.

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Point of View

Enterprises must lead the software-defined auto revolution to drive the future

This PoV explores how enterprise R&D must adapt for the SDVs era, digital innovation, and new mobility business models.

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Data Viewpoint

T&H leaders prioritize resilience and stability in partner selection

T&H enterprise leaders are widening the lens from short-term ROI to resilience, talent access, and transformation support.​

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