Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Highlight Report

HFS Highlight: Automation Anywhere must differentiate its legitimate cloud-nativeness

AAI must find a narrative that nails the benefits of a "cloud-native platform" to differentiate in a rapidly expanding market

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Data Viewpoint

HFS Data Viewpoint: The Seven Must-Haves for a Successful Modern Retail Organization

Company performance and success have always been measured by revenue and profit, but since COVID-19 hit, ”fit-for-future" measures are growing in Here are the

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Point of View

Master your data to excel in sustainability

Become an ecosystem leader by conquering your data, road-mapping toward sustainability goals, and pulling others along.

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Point of View

Target segments and value chain activities to expand IoT services

As IoT-based projects in enterprises have begun expediting projects from the pilot phase to achieve their digital transformation goals, HFS believes now is the

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Point of View

Sustainability services: HFS Research will map and define the ecosystem

Our mapping study will provide definition, understanding, and recommendations, for the sustainability services ecosystem

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Point of View

To react to disruption rapidly, build a foundation of customer-centric experience design

How Premier set up a unique digital customer experience that came to the rescue in a crisis

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Highlight Report

Basware puts procurement pros on data-driven diversity fast-track

Basware has added diversity data to give enterprises a view of who's in control of companies they may plan to do business with.

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Highlight Report

HFS Highlight: Redwood Software gets multi-million injection to drive the automation agenda beyond RPA

Redwood Software, an IT and business automation provider, has announced a $380million strategic investment from private equity fund Turn/River Capital to drive

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Highlight Report

HFS Highlight: EY does the math and acquires Pythagoras to bolster Microsoft capabilities in the UK

Pythagoras' acquisition further boosts EY's Microsoft service capabilities. Going strong against its direct rivals in the UK market.

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Point of View

Use combinations to power technology adoption in TMT

Siloed projects and culture have inhibited digital transformation for too long; embrace “AND” to realize their full potential in combination

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Point of View

Digitization, Health Outcomes, and Sustainability will drive Life Sciences future

HFS is pleased to announce the launch of a seminal study that will evaluate the role and evolution of service providers and their value to life sciences This is

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Market Analysis

Merger and Acquisition Activities Monthly Snapshot – April 2021

A monthly rollup of merger and acquisition activity

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Highlight Report

HFS Highlight: ServiceNow acquires Lightstep to manage the new complexity of cloud-native applications

With the Lightstep acquisition, ServiceNow is doubling down on blending more AIOps capabilities across its offerings.

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Point of View

Adopting Low Code or No Code solutions can help business and technology users adapt workloads and data to

We briefly discussed LCNC solutions on how it pivots enterprise's internal team collaboration and helps reach business requirements faster and in an agile

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Highlight Report

HFS Highlight: Cognizant acquires ESG Mobility to strengthen its digital automotive engineering

In March 2021, Cognizant agreed to acquire ESG Mobility, a digital automotive engineering R&D provider for connected, autonomous, and electric vehicles. This in

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Highlight Report

HFS Highlight: Atos acquires Processia to bolster its PLM and Industry 4.0 capability

Atos announced the acquisition of Processia as it aims to strengthen its digital engineering and manufacturing capabilities to support client manufacturing

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Highlight Report

HFS Highlight: KPMG Climate Accounting Infrastructure expands the sustainability proposition

KPMG is moving one step closer to a holistic sustainability services offering with it’s Climate Accounting Infrastructure.

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Highlight Report

HFS Highlight: Optum’s IT Performance Services seek to address health plan and provider’s need to and

A review of Optum's new managed services offering exclusively for the healthcare industry.

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Top 10 Report

ServiceNow Services 2021

New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.

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Highlight Report

HFS Highlight: IBM strengthens its Salesforce services value proposition in hot growth markets with the

IBM acquires second Salesforce Platinum partner in 2021 to increase its value proposition in this competitive market

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