A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
July 31, 2025Airia helps enterprises manage, govern, and scale AI agents by making orchestration core to operational AI success.
Point of View
January 30, 2025GenAI threatens to cripple human intelligence as workers become addicted to AI shortcuts. Leaders must act now to prevent cognitive collapse.
Highlight Report
January 30, 2025While Chinese AI entrant DeepSeek is grabbing headlines, the excitement underlines why US-based Writer’s focus on enterprise-ready AI demands your attention.
Highlight Report
January 29, 2025Genpact's AI Gigafactory is a new model for scaling enterprise AI, combining industry expertise and technical capabilities to move beyond pilot projects.
Highlight Report
January 29, 2025TrueFoundry simplifies MLOps with a system to combat the issues keeping CTOs awake at night.
Point of View
January 29, 2025Trump’s $500 billion AI infrastructure project, designed to secure America’s technological supremacy, promises a transformative leap in AI.
Point of View
January 24, 2025OpenAI and Microsoft make a land grab for your use of agentic AI with autonomous agents embedded in the enterprise stack.
Highlight Report
January 23, 2025Cognizant's Neuro® AI Multi-Agent Accelerator tackles enterprise AI silos, enabling seamless orchestration of autonomous agent networks.
Highlight Report
January 23, 2025Snowflake is making audacious strides to cement itself as the undisputed titan of the cloud data platform arena.
Highlight Report
January 21, 2025Enterprise digital teams should focus on quality engineering, innovative testing, and training to be efficient with high quality.
Point of View
January 17, 2025The $19 billion supply chain sector is experiencing unprecedented challenges and opportunities.
Highlight Report
January 17, 2025Will business leaders go beyond the big names to maximize their sustainable impact and business value?
Point of View
January 16, 2025The impending AI-powered paradigm will redefine how shoppers interact with e-commerce platforms.
Point of View
January 14, 2025Transform your enterprise with process intelligence and GenAI—redefining agility, driving innovation, and setting new benchmarks for excellence.
Highlight Report
January 10, 2025Empowering leaders to enhance fan engagements, strengthen connections, and create highly personalized, immersive experiences.
Point of View
January 02, 2025AI's leap to 'superintelligence' is inevitable. The tech will reach maturity, but are enterprises prepared to harness it?
Point of View
December 27, 2024ISO 42001, the new international standard for managing artificial intelligence (AI), is rapidly gaining traction as a benchmark for ethical and responsible AI
Point of View
December 26, 2024AI-powered platforms are revolutionizing procurement, driving efficiency, resilience, and strategic value across the sourcing value chain.
Point of View
December 20, 2024Shifting to open-source AI seems like a genius move but comes with hidden costs, operational headaches, and legal minefields.
Point of View
December 19, 2024The technology sector produces (only?) 2-3% of global emissions, including hardware and chip manufacturing.
Point of View
December 16, 2024HFS' Purpose-based Performance model helps BCM firms ensure their innovation and tech investments are aligned with purpose.
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