A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
November 20, 2025Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
November 20, 2025Recompose your IT workforce now as AI is ending headcount growth and redefining how humans and machines create value.
Highlight Report
March 19, 2025CTOs must come to grips with another new kid on the AI block—Model Context Protocols.
Highlight Report
March 19, 2025Enterprises are betting on AI, but 45% of employees resist it. AI adoption demands workforce readiness—tech alone won't solve the gap.
Point of View
March 19, 2025ServiceNow's acquisition of Moveworks has raised the stakes in the AI-powered enterprise software race.
Point of View
March 19, 2025In the sports industry, the product is the player, and leaders must protect their athletes at all costs.
Highlight Report
March 19, 2025Move beyond hype of GenAI into scaled production. Cognizant UK&I customers have cut inefficiencies and unlocked new opportunities.
Highlight Report
March 17, 2025IBM’s move to acquire DataStax is a bold bet on the value of fixing a big enterprise AI bottle neck: unstructured data.
Market Vision Paper
March 13, 2025Persona-led AI solutions that address urgent and specific needs of C-suite leaders promise to break through stalled adoption to inspire enterprise-wide AI
Highlight Report
March 11, 2025Inflection AI's new 'mixture-of-experts' model offers a path to high-performing, cost effective, enterprise scale AI.
Highlight Report
March 11, 2025Tech Mahindra embeds AI-driven ESG into insurance, transforming compliance into a competitive advantage with automation and cloud solutions.
Highlight Report
March 11, 2025As consumption shifts, AI-driven media strategies, data-backed fan engagement, and new revenue models are redefining the industry.
Highlight Report
March 07, 2025Trust, leadership coaching, employee upskilling, and collaborative future-state envisioning form the foundation for sustainable AI development.
Competitive Intelligence
March 04, 2025A look at how Accenture performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how EY performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how HCLTech performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Infosys performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how NTT DATA performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Tech Mahindra performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Cognizant performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how IBM performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Capgemini performed in the HFS Horizons: Telecom Service Providers, 2025
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