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A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
July 31, 2025Airia helps enterprises manage, govern, and scale AI agents by making orchestration core to operational AI success.
Highlight Report
November 05, 2024Akkodis drives transformation with its Octofecta strategy, integrating 8 technologies to accelerate global business innovation.
Point of View
November 05, 2024Understand the tech behind agentic AI to help you understand how this new kid on the block can work for you.
Point of View
November 04, 2024CIOs can use AI to overcome complex SDLC efforts, BrillioOne.ai is an example of a services as a software solution.
Point of View
November 04, 2024GenAI transforms enterprise functions, enabling more agile workflows while thriving in well-established operational frameworks.
Data Viewpoint
October 30, 2024We see fierce competition in the LLM space, with some dominant players leading the charge and others pursuing specialized niches.
Point of View
October 30, 2024Fresh trends and implications for every enterprise leader emerging from our ongoing research into Generative Enterprise services.
Point of View
October 24, 2024GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.
Point of View
October 24, 2024At a recent HFS roundtable with TCS in NYC, CFOs discussed their excitement over AI’s potential alongside adoption hurdles.
Point of View
October 23, 2024Understand ISO 42001 and how to leverage it to ensure your AI initiatives are innovative, responsible, and sustainable.
Highlight Report
October 23, 2024Prior authorizations are notorious for reducing access to care by complex approval cycles, but the right tech can help overcome.
Highlight Report
October 22, 2024Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.
Market Vision Paper
October 22, 2024NTT DATA consolidates global operations with a focus on responsible reinvention.
Competitive Intelligence
October 21, 2024A look at how UST performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Coforge performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how DataArt performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Impetus performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Mphasis performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Sonata Software performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Virtusa performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Wipro performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
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