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A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
November 20, 2025Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
November 20, 2025Recompose your IT workforce now as AI is ending headcount growth and redefining how humans and machines create value.
Market Impact Report
February 20, 2025Low-code was the precursor to prompt-based coding, and the lessons in this report are crucial for DevOps teams using both these solutions.
Point of View
February 20, 2025GBS moves from efficiency driver to trusted growth enabler.
Horizons Report
February 19, 2025An assessment of telecom service providers, addressing the why, what, how, and so what.
Competitive Intelligence
February 13, 2025A look at how McKinsey performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Persistent performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how PwC performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how WNS performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Bain & Company performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how LTIMindtree performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Mphasis performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Randstad Digital performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Sonata Software performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Sutherland performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how UST performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Brillio performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Ciklum performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Coforge performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Deloitte performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how EXL performed in the HFS Horizons: Generative Enterprise Services, 2025
Competitive Intelligence
February 13, 2025A look at how Firstsource performed in the HFS Horizons: Generative Enterprise Services, 2025
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