A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
November 20, 2025Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
November 20, 2025Recompose your IT workforce now as AI is ending headcount growth and redefining how humans and machines create value.
Point of View
August 24, 2021How Bayer and Deutsche Post are aligning people, process, and change to make automation native.
Point of View
August 17, 2021At our Digital Symposium, HFS' own Saurabh Gupta was joined by Paul Roehrig for a candid Digi-side Chat.
Point of View
August 13, 2021An engaging digi-side chat between Azeem Azhar and Phil Fersht on the intersection of technology and society.
Point of View
August 13, 2021The value of emerging tech is how we apply it to solve real-world problems.
Highlight Report
August 05, 2021Salesforce adds to its enterprise portfolio with an RPA provider of its own.
Point of View
July 29, 2021The time is now to replace analog work methods with the OneOffice mindset & work culture.
Data Viewpoint
July 27, 2021Healthcare has long been considered a technology laggard, however it has emerged a leader in the adoption of emerging tech.
Point of View
July 22, 2021Applications are dead, data is your North Star in the journey to Cloud Native.
Highlight Report
July 19, 2021IBM acquires private firm BoxBoat to boost Kubernetes and Application Containerization services.
Point of View
July 19, 2021HFS looks as how Google Cloud Platform gets serious about data, analytics, Anthos and partner ecosystems to fuel growth.
Point of View
July 09, 2021Emerging tech Pfizer brought together to win the COVID-19 vaccine race should be a wake-up call for every healthcare organization.
Highlight Report
July 01, 2021The burden of administrative duties for clinicians is seriously hampering their ability to provide patient care and they need technology help now!
Point of View
June 30, 2021Applying automation lens to the data-driven strategy will help companies succeed in their digital transformation programs.
Point of View
June 30, 2021A digital health framework that helps organize our thinking about this vast market segment.
Data Viewpoint
June 24, 2021Expectations for material increase in healthcare IT budgets and emerging tech investments should translate to Triple Aim wins.
Data Viewpoint
June 23, 2021Master your data, plan your route to decarbonization, and improve your CSR on all fronts.
Point of View
June 18, 2021This point of view explores the impact of 5G on the industrial sector along with leading use cases.
Point of View
June 17, 2021Digital health is at the beginning of the end of its journey. The end is near—not because digital health is becoming obsolete but because its underlying are
Point of View
June 01, 2021Our mapping study will provide definition, understanding, and recommendations, for the sustainability services ecosystem
Point of View
May 26, 2021Siloed projects and culture have inhibited digital transformation for too long; embrace “AND” to realize their full potential in combination
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