A collection of the latest views of the HFS analyst team on automation and process intelligence.
October 23, 2025This report assessed 32 service providers serving their clients for legacy application modernization services across globe.
November 19, 2025CrewAI is reshaping enterprise automation with an AI agent orchestration platform in 60% of the Fortune 500.
November 18, 2025Agentic AI doesn't fail because models are weak or tech is unproven. It fails when you don't share the realities of your business.
November 14, 2025Mid-markets have endured disadvantages, smaller budgets and teams, and lower margins. But the AI era has shifted the landscape.
Highlight Report
July 01, 2020Infosys clients looking towards SAP S/4HANA migration should take note of the provider’s latest partnership with process mining unicorn Celonis.
Point of View
June 26, 2020This report examines how Medtronic is using AI-powered cloud solutions to transform diabetes management
June 19, 2020HFS recently launched our inaugural Industry Primer, focused on the insurance vertical.
Highlight Report
June 17, 2020The business process services line at Infosys has officially crossed over a billion dollars in revenue, an important milestone with implications on the future a
Highlight Report
June 16, 2020Celosphere Live’s main call to attention centered on two announcements: Celonis’ new operational apps and the creation of Business Value Architects (BVAs),
Point of View
November 20, 2019With the Triple-A Trifecta on the brain, HFS attended ABBYY’s recent customer- and partner-focused Content IQ Summit in Nashville to see how the company is as
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