Research & Insights

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Highlight Report

CMOs, forget prompt engineering—adopt personality engineering

AI agents will be the emotional interface between brand and customers, an interface CMOs must own with 'personality engineering'.

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Highlight Report

Adapt for AI-powered people or lose the battle for talent

Leaders must adapt their enterprises to welcome and reward AI-powered people—or become talent’s last resort.

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Highlight Report

Bust out of pilot purgatory with proprietary agentic platforms

CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.

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Point of View

Make responsible and ethical AI non-negotiable in BFS

For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.

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Point of View

Turn AI compliance into your competitive advantage with the OneOffice data cycle

Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.

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Market Impact Report

Enterprises must embrace AI to reimagine their future, not tinker in the margins

AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.

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Hot Tech

HFS Hot Tech: WRITER

WRITER provides a full-stack platform for enterprises to build, activate, and supervise custom AI agents.

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Market Vision Paper

The enterprise guide to agentic business transformation

A practical guide to deploying AI employees and scaling agentic transformation for measurable impact across enterprise functions.

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Point of View

TWILTCH signals cautious growth, bets big on GenAI to counter global slowdown

In the current period of macroeconomic and policy unpredictability, enterprises should move beyond tactical cost savings.

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Point of View

Ten GenAI disruptions changing how enterprises create and capture value

With transformation costs falling, leaders must go beyond pilots, embed GenAI across workflows, and design new business models now.

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Highlight Report

Sonata’s Harmoni.AI is embedding responsibility at the core of enterprise AI

Harmoni.AI brings together AI-powered service delivery platforms, technology accelerators, and industry frameworks.

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Hot Tech

HFS OneOffice Hot Tech: Fisent

Fisent specializes in automating complex, repetitive tasks within enterprises with applied generative AI (GenAI) process automation.

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