A collection of the latest views from the HFS analyst team on customer and employee experience.
June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 20, 2025Birlasoft helps Knorr-Bremse modernize e-commerce, cut support calls 40%, and boost global digital sales.
June 04, 2025Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.
Point of View
July 25, 2025Smartphone OEMs must reset—diversify supply chains, embrace refurbs, target emerging markets, and reimagine the interface.
Market Impact Report
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
Competitive Intelligence
July 01, 2025A look at how Telus Health performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how UKG performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how ADP performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Alight performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Benefitfocus performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how bswift performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Businessolver performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Conduent performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Dayforce performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Empyrean performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Gusto performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Jellyvision performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Mercer performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Paychex performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Insperity performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how SAP performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how WTW performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Maestro performed in the HFS Horizons: Employee Benefits Administrators, 2025.
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