A collection of the latest views from the HFS analyst team on customer and employee experience.
June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
September 01, 2025Semiconductor companies must align partnerships and innovation to bridge the gap between partners and client goals.
August 20, 2025Straive earns the HFS Challenger title for evolving from content services to AI, analytics, & digital solutions across industries.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
Highlight Report
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
Data Viewpoint
September 01, 2025Semiconductor companies must align partnerships and innovation to bridge the gap between partners and client goals.
Point of View
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
Market Impact Report
August 25, 2025Empowering deskless workers with digital tools, culture, and AI by placing them at the center of enterprise transformation.
Challenger Series
August 20, 2025Straive earns the HFS Challenger title for evolving from content services to AI, analytics, & digital solutions across industries.
Point of View
July 25, 2025Smartphone OEMs must reset—diversify supply chains, embrace refurbs, target emerging markets, and reimagine the interface.
Market Impact Report
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
Competitive Intelligence
July 01, 2025A look at how Telus Health performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how UKG performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how ADP performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Alight performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Benefitfocus performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how bswift performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Businessolver performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Conduent performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Dayforce performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Empyrean performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Gusto performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Jellyvision performed in the HFS Horizons: Employee Benefits Administrators, 2025.
Competitive Intelligence
July 01, 2025A look at how Mercer performed in the HFS Horizons: Employee Benefits Administrators, 2025.
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