Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
December 03, 2025Autonomy.Computer rethinks agentic architecture to deliver viable scale without blowing up cost, complexity and risk.
November 24, 2025Veltris turns services into software with vertical AI that kills tech debt and unlocks faster, profitable growth.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Point of View
December 23, 2019The race for AI prowess in the new age of pharma will center on partnerships—but the competition is fierce and fraught with challenges.
Point of View
December 23, 2019While the debate between public and private blockchains rages on, EY is moving its gaze towards public blockchains that leverage ZKPs.
Point of View
December 18, 2019HFS held a Capgemini-supported executive roundtable in Stockholm’s Grand Hotel. It brought finance and accounting leaders across multiple industries in the
Point of View
December 10, 2019How the Greater Toronto Airports Authority is reimagining and modernizing operations to become an experience focused business
Point of View
December 05, 2019HFS annouces their seven-year RPA manifesto - the industry's only realistic approach to the future success and longevity of RPA.
Point of View
December 05, 2019If insurers hope to maximize efficiency by using more data, they must understand that securing and storing data is a complex task.
Point of View
December 05, 2019One of IoT’s biggest hurdles is existing 4G infrastructure. If enterprise want to scale their IoT projects, they must recognize 5G is essential.
Point of View
December 03, 2019In parallel to HFS’ IoT Top10 and Hot Vendor reports, we profile startups and SMEs to landscape the ballooning range of IoT disruptors.
Point of View
November 25, 2019We're delighted to share with you our 2020 Research Agenda, as we continue our mission to define business operations and their technology enablement in the next
Point of View
November 21, 2019As the Industrial IoT expands, cybersecurity's importance must be translated across IT and OT departments, and new and legacy devices.
Point of View
November 20, 2019With the Triple-A Trifecta on the brain, HFS attended ABBYY’s recent customer- and partner-focused Content IQ Summit in Nashville to see how the company is as
Point of View
November 19, 2019The most pressing issue with quantum computing is the general public’s lack of understanding of what it can do and when it will be practical to use it. A to
Point of View
November 11, 2019Augmented, virtual, and mixed reality (AR, VR, and MR) used in conjunction with AI are proving particularly useful for enterprises
Point of View
November 11, 2019Security leaders must bridge the gap between policy, academia, vendors, service providers, and society... and do it quickly.
Point of View
November 08, 2019SAP is set on a migration deadline to S/4HANA by 2025; the official line is that SAP will no longer support its legacy software afterward.
Point of View
November 07, 2019With the advent of IoT, some of its applications have the potential to bring a sea change across all the stakeholders in the healthcare industry.
Top 10 Report
October 24, 2019HFS Top 10 Internet of Things (IoT) Service Providers 2019 report examines the role service providers play in the evolving IoT landscape.
Point of View
October 18, 2019Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.
Point of View
October 17, 2019Insurers are left to burden expensive payouts, but they can protect profit margins by moving towards a predict-and-prevent model leveraging IoT.
Point of View
October 03, 2019HFS POV on Sutherland's human-centered design and on-demand solution that enterprises can use to become more agile with their omnichannel efforts.
Point of View
October 01, 2019A key reason that many AI early adopters are not too happy with AI’s business value is that in several cases, the journey map had technology-first direction.
Point of View
September 30, 2019Insurance is complex and the claims process relies on efficient collaboration but blockchain can streamline the process, driving down operating costs.
Point of View
September 30, 2019HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech
Point of View
September 25, 2019Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.
Point of View
September 19, 2019Gone are the days of wearing wristwatches to actually tell the time. Smart connected devices have made a huge public impact, becoming widely accepted as a part
Point of View
September 17, 2019Industry leaders must look to secure their enterprises from multiple cyber threats on a constant basis. Remote workers are an easy target for cybercriminals
Point of View
September 16, 2019In this PoV, we discuss how 3D printing is influencing the manufacturing industry and how the manufacturers can accelerate their 3D printing journey
Point of View
September 16, 2019The internet of things (IoT) technology trend has caught the imagination of technical and business folks alike with the promise of billions of connected devices
Point of View
September 11, 2019How the highest performing organizations across the Global 2000 companies are rethinking operations and transforming interactions to support the customer
Point of View
September 06, 2019Leading service providers are effectively reducing their operating costs and service costs with AI-ML. But, are these savings and benefits being passed on to
Point of View
September 02, 2019HFS, with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Henkel.
Point of View
August 19, 2019Evolving scientific evidence of climate change, coupled with changing legal interpretations, means a new wave of lawsuits washing over enterprises.
Market Analysis
August 16, 2019This is a practical guide to quantum computing, explaining in simple terms what quantum computing is, why it is important and the types of quantum computer that
Point of View
August 15, 2019Mid-size IT service provider LTI just announced its acquisition of Lymbyc, an artificial intelligence (AI) product firm based in Bengaluru, India.
Point of View
July 30, 2019Finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their journey to the Finance OneOffice.
Point of View
July 30, 2019We’re often asked where RPA fits relative to APIs. RPA can help achieve desired process outcomes as part of a "toolbox" approach to integrated automation
Point of View
July 29, 2019This PoV outlines the structure of an integrated and intelligent automation system for manufacturers to cater to the mass personalization requirements of
Point of View
July 18, 2019The Triple-A Trifecta of automation, artificial intelligence (AI), and smart analytics has compelled the C-suites to address their business objectives. Goals
Point of View
July 18, 2019Find the cybersecurity vendor that allows your IoT teams to focus on business-critical activity, or innovation might just grind to a halt.
Point of View
July 18, 2019With the advent of the Internet of Things (IoT), billions of consumer and industrial devices are connected across the globe. Because connectivity is a critical
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