Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 23, 2025The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.
June 09, 2025Automakers retrofit Western EVs globally, but today’s fragmented market needs regionally tailored, ecosystem-led ER&D.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Point of View
October 26, 2022Snippets of the “Hottest of the Hot Vendors” session at the recent HFS Super Summit event.
Point of View
October 12, 2022Metaverse, the new kid on the block is buzz with excitement. So we picked the brains of some experts at the HFS Super Summit 2022.
Point of View
August 29, 2022Low code is changing how companies are planning to develop, modernize, and transform. But be wary of false steps.
Point of View
August 19, 2022Metaverse is just a videogame for adults without meaningfully addressing healthcare challenges despite potential use cases.
Highlight Report
July 22, 2022A look at EY's angle on the managed services market opportunity.
Data Viewpoint
July 20, 2022While cybersecurity remains an irrefutable priority for energy and utilities companies, they must not ignore smart analytics.
Point of View
December 15, 2021To understand blockchain adoption in the public sector, we connected with Infosys and The State of Rhode Island.
Data Viewpoint
December 09, 2021The debate between public and private blockchain continues, and our research shows a two-horse race for the platform of choice.
Point of View
November 03, 2021Enterprises must develop a holistic ransomware response strategy, balancing technology alongside people and processes.
Point of View
November 01, 2021We organized a digital roundtable bringing together industry titans to understand how insurers are driving “straight to digital.”
Top 10 Report
October 20, 2021New analysis and ranking of the native automation services capabilities of 12 leading providers.
Highlight Report
October 20, 2021Appian’s acquisition of a process-mining business sets it on course to design-discover-automate at an all-in-one price.
Highlight Report
October 20, 2021Blue Prism is due to become part of Tibco—if shareholders agree a $1.5 billion deal. What should customers think?
Data Viewpoint
October 19, 2021Digital transformation is dead. Data shows enterprises need a more evolutionary approach.
Data Viewpoint
October 18, 2021Automation’s value proposition may once have been cost-cutting, but now enterprises see automation as more fundamental.
Point of View
October 12, 2021Agile promised accelerated software development and innovation for the business, but 20 years later it has failed to deliver.
Point of View
October 08, 2021Enterprise leaders need to keep their automation providers focused on what they do best.
Market Analysis
October 08, 2021This report analyzes publicly announced ITMS and BPO contracts in Q2 2021.
Point of View
October 08, 2021HFS, in partnership with TCS, surveyed 158 C-level executives globally to understand the emergence of "hyperconnected ecosystems."
Point of View
October 07, 2021TMT must solve its sustainability challenges and embed its learning in the solutions that will govern global sustainability.
Market Analysis
September 28, 2021A monthly rollup of merger and acquisition activity.
Point of View
September 16, 2021How XpertRule's clients are improving CX and EX in tandem.
Point of View
September 15, 2021We connected with Sourcepoint and one of their clients to understand how they are revolutionizing mortgage servicing together.
Data Viewpoint
September 14, 2021Top challenges faced by manufacturing firms for adopting emerging technologies
Data Viewpoint
September 14, 2021Industrial manufacturing industry has realized the importance and benefits of IoT implementations. Data PoV to discuss the same
Point of View
September 13, 2021Blockchain funding reached a record high in the first half of 2021—and we're keen to understand why.
Highlight Report
September 08, 2021AML RightSource is on a mission to be the go-to firm for financial crimes mitigation services fueled by M&A
Highlight Report
September 03, 2021Competitive intelligence platform that focuses on the life sciences could be worth its weight in gold if used smartly.
Highlight Report
September 03, 2021AntWorks is back squarely focused on IDP with an enhanced out-of-the-box proposition, a new marketplace, and a ‘new’ CEO, too
Highlight Report
September 02, 2021Ashling is the latest PE-backed automation services specialist to climb aboard the acquisition party train with Machina
Point of View
August 30, 2021This POV provide an overview of key security considerations when deploying a Robotic Process Automation environment.
Highlight Report
August 30, 2021BP3 is the newest RPA services specialist that can offer enterprise customers the reassurance of scale.
Point of View
August 27, 2021Ransomware attacks on healthcare is rampant; regulations and enterprise capabilities are insufficient. So consumers to own data.
Point of View
August 25, 2021HFS Symposium, Digi Chat with Phil Fersht, and Manish Sharma on enterprises digital transformation journey and market adoption.
Point of View
August 25, 2021Are ecosystems, outcomes, and diversity the keys to successful tech adoption? Read on.
Point of View
August 24, 2021The HFS Symposium panel Discovering Data underscored the sentiments that investments in data would increase significantly.
Point of View
August 24, 2021The HFS OneOffice™ Digital Symposium hosted an executive panel discussing the challenges and opportunities in 2021.
Point of View
August 24, 2021How Celonis is helping clients get past legacy silos and meaningfully embed the Triple-A Trifecta.
Point of View
August 24, 2021How Bayer and Deutsche Post are aligning people, process, and change to make automation native.
Highlight Report
August 24, 2021HGS healthcare bold divestiture will allow it to focus its attention on its consumer experience (CX) and digital services.
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