HFS on Digital Engineering Services

A collection of the latest views from the HFS analyst team on digital engineering services.

More HFS Engineering Services Research

Point of View

Find a method to the madness to stay at the edge of innovation

Enterprises are struggling to keep pace with the unprecedented rate of technological advancements. The promise and impact of emerging technologies on how we and

Point of View

CX Providers must shift to digital integrated business services – Teleperformance’s TAP shows

In this PoV, we highlight some of the key initiatives and client engagement details of Teleperformance and recommend pathways that other service providers must

Point of View

Prioritize operations management to drive Industry 4.0 implementations

We explore the manufacturers’ challenges in this space and prescribe actions that manufacturers should keep in mind for Industry 4.0 deployments.

Point of View

Service providers should maintain a cautious approach to deploying a non-linear pricing model in IoT

We analyze the present pricing landscape of IoT engagements and how service providers can prepare themselves for non-linear pricing models.

Point of View

Life sciences third-party service providers, support your clients by driving meaningful as usual”

As digitization sweeps every industry in the new age of hyper-convenient, customer-centric models, the healthcare and life science communities must prepare to

Point of View

Industrial IT projects must plan for providing and maintaining operational technology (OT) expertise

Providers can meet the OT requirements of industrial IT projects in several ways; just make sure your strategy covers and maintains all bases.

Point of View

Use crowdsourcing to inject creativity into cutting-edge IT project work

As IT projects rely less on traditional programming, and more on ML and data science. Crowdsourcing can help provide access to rare talent and innovation if

Point of View

Use design thinking to build your integrated AI, analytics, and automation center of excellence

The latest HFS survey (December 2019) on the state of integrated automation showed that 45% of enterprise leaders (see Exhibit 1) have different centers of for

Point of View

Leverage engineering support services to drive digital engineering transformation initiatives

In this PoV, we discuss how the client leaders can make the digital switch happen in their organizations by using engineering support services as key and with

Point of View

Execute a focused acquisition strategy for capability augmentation to deliver Industry 4.0 services

The PoV analyzes the rationale behind the acquisitions in this space and provide pointers that service providers should keep in mind for Industry 4.0 focused

Point of View

Adopt edge computing to accelerate the real-time decision-making process

The PoV describes the benefits of edge computing including recent examples of deployments and outline how an industrial enterprise can leverage the same for its

Point of View

Read this process mining 101 primer before your next “operational excellence” meeting

Definitions and key techniques used by process mining experts today, with one fundamental underlying principle – data is the foundation of a business process.

Point of View

Oil and gas giants: establish trust to get over your data constraints—and drive growth, efficiency, and

Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.

Point of View

Manufacturers and hospitality giants: use an integrated approach to saving water that also saves energy,

There’s a close nexus between water and energy consumption; thirsty firms must bring water and energy data together to compound the savings.

Point of View

Insurance clients need their service providers to step up their IoT partnerships

Providers’ key to IoT and insurance starts with a more strategic approach to partnerships, IP, and go-to-market.

Point of View

ServiceNow’s AI spending spree: Providers must rethink their approach for 2020 and beyond

ServiceNow continues to build innovation into its core platform - in this case additional AI capacity through acquisition. We examine what this means for the

Point of View

Providers must invest in talent initiatives – TCS’s approach is driving down attrition of talents

TCS's broader approach and various initiatives to tackle the shortage of skilled IT talents could pave path for peers

Point of View

The Ants are different, even compelling, but can they drive a genuine integrated automation proposition

2019 was a high-octane year for AntWorks as the firm's leadership laid critical groundwork for 2020, generating a lot of goodwill

Point of View

IoT and Industry 4.0 practice leaders must respond to the five trends to stay ahead of the curve

In this PoV, we discuss the current landscape and future state of IoT and industry 4.0.

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