A collection of the latest views of the HFS analyst team on Enterprise Platforms.
January 15, 2025This report assesses how well service providers are helping their Salesforce clients embrace innovation and realize value across three distinct.
June 24, 2025$1.5T SaS market accelerates as services and software converge—three models reshape enterprise buying and delivery.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
June 10, 2025AI is disrupting services pricing; success hinges on behavioral economics, outcome-based anchors, fairness, and risk-sharing.
Point of View
April 19, 2022Which business operations SaaS are OneOffice leaders more likely to be getting value from?
Point of View
April 15, 2022You must focus on how SaaS can change your business, rather than focus on the technical functionality of the SaaS solution.
Data Viewpoint
April 14, 2022Enterprises must work with service providers to receive long-term business value from their SaaS investments.
Point of View
April 11, 2022In this first in a series on the SaaS choices of OneOffice leaders, we focus on cloud partners.
Top 10 Report
March 15, 2022Our inaugural SaaS XXV (25) report highlights how software-as-a-service and traditional outsourcing services are converging.
Point of View
March 10, 2022SaaS may be the most important investment an insurance firm can make in modernizing systems.
Highlight Report
February 28, 2022The talent crisis threatens to derail growth. Accenture and Salesforce have come together to build a unique, specific solution.
Point of View
February 15, 2022Six enablers you should demand as you select the software to build out your OneEcosystem
Highlight Report
February 14, 2022Insight into emerging players through our new Hot SaaS program and the Hot SaaS 100
Data Viewpoint
February 01, 2022In HFS’s 2H, 2021 Pulse survey of Global 2000 enterprises, it is clear software is crucial to delivering enterprise innovation.
Data Viewpoint
January 28, 2022SaaS vendors must be able to show how customers can deploy integrate data with SaaS at scale to meet business and customer needs.
Data Viewpoint
January 18, 2022600 business leaders confirm SaaS is changing the way companies approach outsourcing needs and making better employee experiences.
Highlight Report
January 12, 2022SME’s can consider mid-tier and niche services providers for their ERP migration; We discussed briefly on this.
Data Viewpoint
December 20, 2021Service providers reveal the core emerging tech shaping enterprise data and decisions services engagements.
Point of View
December 17, 2021Take advantage of emerging technology and services to scale the value of collaboration into every process across every function.
Highlight Report
December 10, 2021Recognizing and responding to the need to connect existing tech estates makes for a tempting proposition.
Highlight Report
December 06, 2021Bring together and enable IT and Ops pros if you want to deliver end-to-end process automation at pace and scale.
Point of View
November 18, 2021HFS’ SaaS XXV initiative provides an understanding into which SaaS providers are delivering maximum value creation to enterprises.
Top 10 Report
November 15, 2021Analysis of the best providers of Pega Services firms across execution, innovation and voice of the customer criteria.
Top 10 Report
November 08, 2021New analysis and ranking of leading data and decisions services suppliers - part of our HFS OneOffice Services Top 10 series.
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