A collection of the latest views of the HFS analyst team on Enterprise Platforms.
January 15, 2025This report assesses how well service providers are helping their Salesforce clients embrace innovation and realize value across three distinct.
June 24, 2025$1.5T SaS market accelerates as services and software converge—three models reshape enterprise buying and delivery.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
June 10, 2025AI is disrupting services pricing; success hinges on behavioral economics, outcome-based anchors, fairness, and risk-sharing.
Hot Tech
October 26, 2021Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice™
Highlight Report
October 20, 2021Blue Prism is due to become part of Tibco—if shareholders agree a $1.5 billion deal. What should customers think?
Data Viewpoint
October 18, 2021Automation’s value proposition may once have been cost-cutting, but now enterprises see automation as more fundamental.
Point of View
October 08, 2021Enterprise leaders need to keep their automation providers focused on what they do best.
Market Analysis
October 08, 2021This report analyzes publicly announced ITMS and BPO contracts in Q2 2021.
Point of View
August 19, 2021How freight business TFG Transfracht built in the adaptability and interoperability to succeed in digital ecosystems.
Point of View
August 11, 2021Read how People’s United Bank used Pega to transform the its customer experience to remain competitive.
Hot Tech
July 06, 2021An exclusive group of emerging players, each with the vision and strategy to impact the market.
Highlight Report
July 06, 2021Robocorp Technologies Inc. is on a mission to bring rpa to mid-tier enterprises.
Highlight Report
July 01, 2021Sustainability teams have better things to worry about than spreadsheets and manual data gathering.
Point of View
June 17, 2021Digital health is at the beginning of the end of its journey. The end is near—not because digital health is becoming obsolete but because its underlying are
Highlight Report
June 14, 2021Low-code business process automation platform provider almost triples its headcount in six months.
Highlight Report
June 09, 2021Mars-mission business process automation firm lands $100m to go further.
Highlight Report
May 28, 2021Basware has added diversity data to give enterprises a view of who's in control of companies they may plan to do business with.
Highlight Report
May 27, 2021Pythagoras' acquisition further boosts EY's Microsoft service capabilities. Going strong against its direct rivals in the UK market.
Top 10 Report
May 19, 2021New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.
Highlight Report
May 18, 2021IBM acquires second Salesforce Platinum partner in 2021 to increase its value proposition in this competitive market
Highlight Report
May 17, 2021Cloud-native, low-code automation platform Appian announces a new ‘all-you-can-eat’ licensing model.
Top 10 Report
April 27, 2021In the 2021 HFS Finance Management (FM) Services Top 10 Report, we analyze the capabilities and vision of ten service providers.
Highlight Report
April 23, 2021Unit4's ERPx promises to be a platform to deliver business value. Here we outline the potential
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