Accurate, visionary, and thought-provoking insight into issues that impact your business.
October 5, 2022 Creating new digital experiences for employees and customers.
September 21, 2022 Not only has experience strategy gotten harder to design, but it is also impossible to do in a silo, without ecosystem partners to assist on the journey.
June 3, 2022 Perigord is enabling physical + digital experiences for healthcare, life sciences and beyond.
March 31, 2022 Enterprises are not only looking for vendor services but a better partnership with greater understanding of their requirements.
February 28, 2022 Key takeaways from a global roundtable that explored what firms are doing to re-imagine their CX-related processes.
January 13, 2022 The culmination of the HFS OneOffice Services Top 10 series, ranking the best of the best in digital transformation capabilities.
January 6, 2022 Concentrix recently announced its latest acquisition of global UX/CX design engineering company PK in a significant bid to break into the “design market.
December 17, 2021 One million dollars doesn’t sound like it goes far amid the noise of the automation services sector. What is qBotica planning?
December 17, 2021 The battle for the already-skilled will get expensive fast. Explore a broader and more diverse talent pool.
December 1, 2021 Building/sourcing data management teams will help retailers overcome their data security and governance issues
November 11, 2021 Managed services are an essential part of the healthcare ecosystem, to alleviate the non-clinical functional burdens.
November 8, 2021 The why, what, and how of crafting a trust and safety strategy.
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