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Top 10 Report

HfS Blueprint Report: Procurement As-a-Service 2017

This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 13 providers.

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Point of View

Five-Pronged Strategy for More Holistic Security in Energy & Utilities

Increasing attacks on critical energy infrastructure are a critical issue that needs more attention, investments and holistic security services.

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Point of View

Navigating the AI Hype with a Clearer Segmentation

As buyers remain confused about AI, narratives need to leverage clearer segmentations

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Point of View

Crafting Great Customer Experiences – Cisco’s Story

How enterprises can align with a shared vision of creating a better customer experience

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Point of View

Sumitomo Announces Largest-ever RPA Initiative, but is it really all RPA?

RPA initiatives, in general, have not nearly met cost savings and productivity targets anything near these touted outcomes.

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Top 10 Report

HfS Blueprint: Enterprise Blockchain Services

The report analyzes the blockchain ecosystem and the relative adoption across industries and use cases. It focuses on capabilities of 21 providers

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Point of View

Industry 4.0 Services Go-to-Market Strategy

The top strategies adopted by the Industry 4.0 service providers to expand their businesses.

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Point of View

Cultivating Business Outcomes In BFSI: The EXL Evolution

HfS sees a thoughtful front presented by EXL at its BFSI analyst day, rooted in its analytics strength and industry process expertise.

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Point of View

F&A Services is a Buyer’s Market – Choose Your Destination Wisely

Is F&A outsourcing a commodity or is it being reimagined? It’s really the buyer’s choice.

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Point of View

Outsourcing Contract Practices in the Age of Intelligent Automation

Update Your Outsourcing Contract Practices to Capture the Potential of Intelligent Automation While Mitigating Risk.

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Point of View

An interview with Sanjay Srivastava, Chief Digital Officer at Genpact

A unique business process management provider can raise the bar when it comes to Digital Operations

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Point of View

Is Your IoT Operation Ready for the Future?

Future-proofing IoT Operations in the As-a-Service Economy

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