Research & Insights

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Highlight Report

Tame autonomous agents before they blow up your costs and controls

Hurtling toward an agents-everywhere free-for-all? WRITER's Action Agent promises a fix - with caveats.

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Market Impact Report

Enterprises must embrace AI to reimagine their future, not tinker in the margins

AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.

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Point of View

Eliminate data debt to unlock the full power of Agentic AI

The biggest barrier to AI success is the weight of legacy systems and outdated processes.

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Hot Tech

HFS Hot Tech: WRITER

WRITER provides a full-stack platform for enterprises to build, activate, and supervise custom AI agents.

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Highlight Report

Mimica brings agentic AI to task mining as firms want value, not just visibility

Mimica links task-level intelligence with automation to close the visibility–execution gap for enterprises.

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Market Vision Paper

The enterprise guide to agentic business transformation

A practical guide to deploying AI employees and scaling agentic transformation for measurable impact across enterprise functions.

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Point of View

Enterprises must break legacy contracts to unlock GenAI return on value

Enterprises' GenAI success will not be decided by who writes the best prompt; instead, it will be decided by how you buy.

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Point of View

Ten GenAI disruptions changing how enterprises create and capture value

With transformation costs falling, leaders must go beyond pilots, embed GenAI across workflows, and design new business models now.

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Point of View

$1.5 trillion Services-as-Software market takes off—three swimlanes emerge

$1.5T SaS market accelerates as services and software converge—three models reshape enterprise buying and delivery.

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Point of View

Build your Human Premium to win in the age of LLMs

Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.

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Point of View

Ditch same-old SaaS and differentiate with Services-as-Software

AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.

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Point of View

Services-as-Software and psychology biases break services pricing

AI is disrupting services pricing; success hinges on behavioral economics, outcome-based anchors, fairness, and risk-sharing.

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