Research & Insights

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Point of View

Patient Data is valuable and vulnerable – the healthcare industry must prepare or risk catastrophic breaches

Gone are the days of wearing wristwatches to actually tell the time. Smart connected devices have made a huge public impact, becoming widely accepted as a part

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Point of View

Industry adoption of RPA is more nuanced than you think—see if you’re in line with your industry peers, leading, or lagging

Do you think RPA adoption is solely the purview of the world’s biggest banks and insurers? If you did, you would be wrong.

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Point of View

A time to kill, or a time to be killed? Five critical steps for LTI and Mindtree to make it work or risk failure

We now have one service provider with revenues approaching $2.5 billion aspiring to break into the open spot between these mid-caps and the large providers: LTI

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Point of View

Insurers must leverage change agents to offer live-time insurance

The insurance industry is ripe for disruption as consumers seek innovative ways to insure risk and change agents offer considerable opportunities.

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Point of View

Funding is flooding into insurtech startups—use them to drive innovation

For years, insurers have coasted with little to no impact from new and emerging technologies. However, the clock has run down—now’s the time to innovate

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Point of View

Effective innovation hubs must make a clear link between cool tech and solving business problems

HFS Research visits Infosys Raleigh Innovation Hub on their first Analyst address.

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Point of View

How MetLife used transparency and inclusion to drive intelligent automation success

RPA hype, continues to pervade the marketplace making it very difficult to discern viable execution and management strategies. In an effort to go beyond the HFS

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Point of View

Look to BenefitsPlace as an example of an emerging hyperconnected ecosystem for insurance

HFS’ recent coverage outlines how important it is for insurance carriers to explore new consumer and business ecosystems to serve new customer needs. We found

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Point of View

TCS is the “Walmart of IT services,” but it needs to reach beyond its comfort IT clients to truly drive the Business 4.0 vision

TCS is quietly emerging as the “Walmart of IT services” with the depth and breadth to win and deliver any deal it wants. Its investments in innovation have

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Point of View

How a smart combination of Blockchain and IoT can improve your workplace safety and lower insurance costs

Improve worker safety, eliminate compensation payouts, and slash insurance costs through a combination IoT & Blockchain.

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Point of View

Blockchain can provide physicians with ready access to patients’ electronic health information

Blockchain can provide physicians with ready access to patients’ electronic health information.

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Point of View

Future-proof your core insurance platforms by preparing for hyperconnected ecosystems

Insurance carriers have remained distanced from their end customers due to the nature of the industry. Connected ecosystems now offer a way for carriers to plug

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