Research & Insights

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Point of View

Insurance clients need their service providers to step up their IoT partnerships

Providers’ key to IoT and insurance starts with a more strategic approach to partnerships, IP, and go-to-market.

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Point of View

The Ants are different, even compelling, but can they drive a genuine integrated automation proposition for an industry that really needs one?

2019 was a high-octane year for AntWorks as the firm's leadership laid critical groundwork for 2020, generating a lot of goodwill

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Point of View

Ditch the diesel: How to go ‘Straight to digital’ at a pace that works for you

A recent HFS roundtable in New York City supported by Wipro discussed the “straight to digital” trend from a Why? What? and How? perspective

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Point of View

Drone adopters must choose between providers’ “mature” offerings and co-developing solutions for the future

Despite the promise of drone technology, mature services are few and far between – but crucially, there are some, and far more in the build-up phase.

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Top 10 Report

HFS Top 10 Insurance Services 2019

This report analyzes and rates 19 service providers serving the Insurance industry across innovation, execution, and voice of the customer criteria.

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Point of View

Insurers must not underestimate the need to secure the data they collect through IoT

If insurers hope to maximize efficiency by using more data, they must understand that securing and storing data is a complex task.

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Point of View

To competitively scale future IoT projects, you must build a baseline 5G capability—before it booms

One of IoT’s biggest hurdles is existing 4G infrastructure. If enterprise want to scale their IoT projects, they must recognize 5G is essential.

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Point of View

Ten years after, ten years onward: HFS Research Agenda 2020

We're delighted to share with you our 2020 Research Agenda, as we continue our mission to define business operations and their technology enablement in the next

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Point of View

Industrial IoT cybersecurity rests on integrating digitally native and legacy devices (and people)

As the Industrial IoT expands, cybersecurity's importance must be translated across IT and OT departments, and new and legacy devices.

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Point of View

In the early days of enterprise AR and VR, look to your peers’ pioneering use cases to set your own strategy

Use AR, VR, and MR technologies to make your physical operation environments more efficient and create meaningful, immersive experiences

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Point of View

Leverage IoT to bring humanity back to healthcare

With the advent of IoT, some of its applications have the potential to bring a sea change across all the stakeholders in the healthcare industry.

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Point of View

Providers must unlock all their capabilities to play in the sustainability services game

Part 1/2: As we enter the third era of sustainability services, providers must reach across their functions to match sustainability’s breadth & depth.

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