Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

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Hot Tech

HFS Hot Vendors: Q4 2018

The HFS Hot Vendors Q4 2018

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Competitive Intelligence

OneOffice Vendor Assessment: Hexaware 2018

HFS OneOffice Vendor Assessments are the comprehensive summary of service providers' capabilities, strategies, strengths, weaknesses and financial performance.

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Point of View

Learning from the Birds and the Bees: Start Looking at Swarm AI to Harness the Power of Human Insights and Opinions for Your Enterprise

Swarm AI is helping organizations make complex decisions that require tapping into the collective opinion of large groups of people.

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Point of View

Exploring the Next Frontier Beyond OneOffice: HFS Research Agenda 2019

Our 2019 Research Agenda explores the breathtaking advancements in technology enabling the Digital OneOffice and leading to the creation of a Hyper-Connected

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Point of View

Taking a Closer Look: Excerpts from Interviews with Sandy Khanna of BT Group

Here are excerpts from Steve Dunkerley's recent interviews with Sandy Khannah of BT Group.

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Point of View

Smart Analytics Impacts Your Competitive Edge with Predictive OneOffice Capability

Survey-based report from 262 enterprise decision makers on their use of data and analytics as strategic assets

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Top 10 Report

HFS Top 10 Digital Change Management Providers 2018

This report ranks 10 leading providers on their digital change management capabilities.

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Point of View

Why a Smart Analytics Strategy Is Critical to Driving Your Digital OneOffice Transformation

It is critical for business leaders to think about getting value from data more deliberately and effectively than in the past.

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Point of View

Bring Enterprise Leaders Together to Succeed in the Behemoth Goal of Modernizing Legacy Operations

This insight outlines a recent HFS FORA Roundtable, where delegates assessed their enterprises’ digital maturity, and the group learned from top enterprise of

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Point of View

Get Started with the Digital OneOffice: The Yokohama Story

A 100-year-old manufacturing company tackles digital customer engagement

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Point of View

The Mars Digital Journey: Insights from Sandeep Dadlani, Chief Digital Officer, Mars

Read insights from Sandeep Dadlani, one of the speakes at the upcoming HFS FORA Summit on December 11-12, 2018 in New York.

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Hot Tech

HFS Hot Vendors: Q3 2018

Here we profile five players who have been designated as HFS Hot Vendors based on our rigorous assessment.

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